The hotel has to sections half of it seems to have been updated, we were in the older part on the third floor which was fine for me but some of our party had small children and push chairs with no lift it was a struggle lifting them every time you went out we saw younger people without kids accommodated on the ground floor which seemed a bit bizarre, the rooms are not air conditioned but have ceiling fans that just generated warm air around the rooms so felt hot at times, the rooms were clean and maids did come in and clean they were friendly, the snack bar was good for a sandwich pizza or burger and the shop was good for drinks and snacks if you went at the right time they have freshly baked croissants the pool area was good for kids and didn’t feel over crowded there was a small climbing frame for kids and pool table near the snack bar could have done with. bit more for the kids, around the pool it was very slippy we watched several kids and adults fall one did require stitches in his chin the bar at the front of the hotel was ok they did have singers on but no entertainment for kids, I would say this is a basic hotel for a base we went out a lot so it was fine for us, if you have mobility problems or several kids ask for a room in the refurbished part there is a lift and air conditioning

Very nice.

Cleaning wasn’t great , beds were not changed in the 10 days we were there We both came home with bites on our legs

Hotel was spotless always cleaners going about. Bit of a rush for sunbeds in the morning but could always find 2 in the afternoon. Staff were really friendly and very small shop onside but well stocked even with pastries.. location is perfect. stayed a few times now and will definitely be back

Excellent location, great modern apartments, unfortunately no aircon the fans are good, plenty of bars & shops around, beach front about 10 mins walk

Lovely big apartment with big balcony. Super comfy beds and lots of storage. Bath/ shower dated but functional. Only negative was on our last day when we decided to have a pool day and the sunbeds are chained up till 10am and it’s a war with the other guests to get one.

Quick check-in. Staff at reception could be friendlier. A very clean room, kept clean most days, with towels replaced. Nice pool area, enough sun loungers. Good bar for drinks and a nice outdoor seating area. Enjoyed the food from the Corner Bar near the pool.

staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.

The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊

Pool easy to have a clear swim when I used it

Clean apartments

Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!

Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.

Great location, lovely and clean apartments cleaned every day.

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.

Excellent place to stay

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.

Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful

The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.