Overall Ratings & Reviews Comfort Suites Montgomery East Monticello Dr.

Quiet & Clean

The rooms smelled really bad

Not a bad stay great for the money

Everything was good

The room has an old smell but we were only passing through so we just felt with it.

Clean and quick check in and check out.

Our stay was ok but the room across from us was smoking and it made my room smell like it also. To wash my kid ball uniform cost me 8.00

Great staff

Booked hotel for family flying in. I arrived at 6pm to pick up keys. Hotel said they tried to call me at 4pm to confirm not true, then cancelled my reservation due to hotel overbooked. They had one room left, charged me extra $30 to book it. Never said sorry. We were there for a graduation all rooms were booked and they capitalized on it. Never stay at comfort inn again. Also blamed Expedia for providing wrong number but that was not correct as well. They lied over and over because they gave my room away. Not happy.

The location and convenient

Close to shopping

Overall

Well the 1st room the was the nastiest room I've seen in awhile. Couch look like someone got sick on it. Room smelled like someone did, bathroom smelled like someone was smoking weed!

C

Pool not available. Breakfast pretty generic, nothing special.

Our room was spacious but it smelled awful. Got a call by the front desk about 15 minutes after checking in requesting we return the luggage cart, which has never happened before. The breakfast was average and they were out of many items by 9am on a weekend.

The room that we stayed in had dried s** stains on the couch. I notified the front desk and he brought up a sheet to cover it instead of moving us to another room! The hotel definitely needs to be updated because there were no usb ports in the room and the television wasn't a smart tv, so we were stuck watching satellite cable. The only thing great about the hotel was the morning desk clerk Brittany. She went over and beyond with helping us.

There was NOTHING to like about this hotel. The bed gave my wife and I both back aches. The air conditioner was loud and blew right on the bed. The room had a smell that is difficult to describe but not pleasant. AT breakfast there was no bowls for the oat meal and had staff double check. I would not recommend this place to ANYONE.

Nice and centrally located

The breakfast was disappointing