When we check out the employee told us you need go out right now!! At 12:10 pm , he doesn’t give us time or help us , but at all the hotel is fair
Verified traveler
Friends and Family
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great location, clean and comfortable. Service level is average.
LUZ
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
great
Michael
8,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
A great hotel but … we ordered a double bed and received two adjoined once. Not the perfect stay.
Ahmed
Leisure with Friends
8,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good location
Marco
Leisure with Friends
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I thoroughly enjoyed my stay.
Staff extremely helpful, knowledgeable and friendly . Breakfast interesting. Would recommend .
Only draw back were the pillows. Like boulders , not square .
Shreya
Leisure with Friends
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Amazing property! Would definitely recommend for first time visitors wanting to stay centrally. Easy walk to all places!
Dospinoiu
Business
10,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Very nice hotel
Suraj
Leisure with Children
10,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Stayed at this property for 3 nights.
Nice hotel in a great location.Middle of Gran Via with shopping, restaurants, safe, easy access to metro and walkable to many monuments.
FADI
6,0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Our main problem was the AC. Weather was kinda hot and they had a general cooling system for the all rooms which doesn’t work well, our room was always hot and the sound of air fan was very loud.
Gisela
Friends and Family
10,0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Localización Excelente. Empleados muy amables. Cama súper cómoda. Lo único que no me gustó fue la bañera. Demasiado alta y resbalosa. Me sentía un poco insegura al bañarme.
Emilia
Leisure with Friends
10,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Great location for shopping and walking !
Verified traveler
Friends and Family
10,0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Great location, lots of good restaurants near by. The hotel’s breakfast buffet is perfect!
Reza
Leisure
6,0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Overall, decent hotel - but most definitely not worth the price!
Mariana G
Friends and Family
10,0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Hwrmosa la habitacion. Muy moderno y confortable. Lo unico objetable; la conexion a interner
Monica
Leisure with Partner
10,0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Great attentive staff, this hotel location is perfect to visit the main attractions. We will definitely stay again in this hotel.
margarita
Leisure with Partner
8,0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Good service, breakfast, and very clean
Mikel
Business
6,0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
The hotel is clearly going down the hill. Unprepared and not welcoming staff, not very clean rooms, trouble with air conditioning.. Plus the rooms are so badly designed that there are no hangers for the clothes or shelves
Diana
Leisure
10,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Very well localized!! Staff okay… not so smiling … clean.. renovated rooms, rooftop .. I liked it