I pay for a room with a bathtub. However, when I checked in, I did not see a bathtub, I asked the staff to change my room, so the staff spoke in a roundabout way to ask for a room with a bathtub, then the standing shower is a standing bathtub ?! While it is the default facility on the web when I book a room. In the end, there was no exchange room for me and I did not receive an apology. My room is also quite old compared to other 4 * hotels and compared with promotional photos.