Starhotels Grand Milan

Explore Starhotels Grand Milan
9,0
Exceptional
From 1.002 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,0

Traveler Reviews Starhotels Grand Milan

Number of reviews per page
20
40
Top reviews
Fidel Andres
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Obviously management fails, stayed for 4 days with my partner. Staff are nice and tried their best to make things work but it's just too stretchy for them to patch the existing failed system. Good swimming pool and sauna but no staff in swimming pool The swimming pool and the sauna are good, and well maintained, We were asked to purchase a swimming hat on check in to use the swimming pool, but no one were actually using hat, and no one was enforcing it at the pool. We thought it's for sanitary reasons, but we realised it's an upsell. Nice buffet breakfast Fresh food, clean restaurant, and nice staff. Old Room Card system We went up and down the lift MULTIPLE TIMES EVERYDAY, to the front desk to make the magnetic room card works again. The room card system is so old like my granny's credit card that will get interfered by other ? metal or other card? even the train disposable tickets are more stable than their room card. The chance it works is lower than the Italy team will win the world cup. If you like the extra gambling bit after the world cup, book a room there. The worst occasion was when we had just used the sauna, and wanted to get back to my room quickly, but guess what, card didn't work. My partner had to go on her swimming suit to reception to get it working. After that she was very cold and wanted a hot bag and a tea, but when we called to ask for a Kettle, THEY WANTED €15 PER DAY! as we didn't book a "premium" room. (mind the 4 star hotel name)
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Ibrahim
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel in Saronno
AHMED
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, this is an excellent, modern, and beautiful hotel that fully deserves its 4-star rating. The room was outstanding, with very comfortable beds, and the bathroom was impeccable—everything in the room was of high quality and kept very clean. The hotel offers parking, though I am not certain if there is a charge for it as I didn't focus much on the surrounding area. I chose this hotel primarily for its convenient location, as it is only about 30 minutes away from the airport. Furthermore, the train station is very close—just a 6-minute walk away—making it a great option for those relying on public transportation. Regarding the staff, the service was acceptable, though I believe there is room for them to be a bit more welcoming and attentive, which would truly elevate the guest experience. Additionally, while the room was generally very clean, I did notice a small yellow stain on one of the bed covers. I hope they pay closer attention to such details in the future, as the rest of the hotel's standards are excellent.
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Talal
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is absolutely AWESOME! We really enjoyed our stay there. Prod: Awesome and friendly staff. The breakfast is excellent. Cleanliness stands out. Cons: None My wife and I and our 7 years old twins stayed there 4 nights, and even my daughter said this is the best hotel we every stayed at. We will be back in 3 weeks.
Raphael
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really liked Saronno (unexpectedly). Hotel is in a gentrified part of town.
Yeo Jung
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We always love staying here so it was our 4th visit. The breakfast is the best!!
RAZVAN
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Louis
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good value for money. Large, clean rooms, even if a little dated. Staff are friendly and professional. Varied breakfast offering. Some nice restaurants nearby
Mahdokht
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was clean and close to metro station.
claire
icon-with Children
with Children
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel has an early 2000s vibe. It is well located between Malpensa Airport and center of Milano. Train station is 5-10 min walking distance. Breakfast buffet was standard.
Luis
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There was an Aldi’s right next to the hotel. Several food places and other amenities within walking distance. There was also easy access to the train station. The pool was great. The rooms are super clean and the staff was very nice. and most importantly, the air conditioner worked.
Dominique
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

La chambre familiale est de bonne dimension ! Parfaite pour une famille de 4. Nous avons bien apprécié le gym et la piscine. Tout est bien entretenu. Nos enfants ont eu des cadeaux de bienvenus. Ils étaient charmés ! Un gros merci pour toutes les attentions lors du séjour.
Carlos
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A wonderful stay with delicious fresh breakfast. High recommend.
Carina
icon-
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was clean, comfortable, and very well maintained. The staff was friendly and professional, always willing to help. The room was spacious, quiet, and perfect for relaxing after a day of sightseeing. The breakfast was excellent, with many fresh and delicious options. I felt safe and comfortable throughout my stay and would definitely return on my next trip to Italy. Highly recommended! ❤️
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Tilly
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our room was spotless which included air conditioning which was great. The staff were very friendly and helpful. The pool and jacuzzi were amazing especially on the hot days! We will definitely be returning in the future!
Maria
icon-Family
Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff went above and beyond. We requested for the use of the sauna as there was a large group of us and they were able to make this happen for us! Staff were friendly and very eager to help with all our queries. Hotel is a walking distance to train station and you can easily access the main attractions. The breakfast was delicious!
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Glenn
icon-with Pet
with Pet
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel very close to Saronno train station. Nice bar and restaurant. Walking distance to town center.
Catherine
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

20 mins away from Milan centre by train, good breakfast and dinner good stop over hotel. could do with having more plugs in room
Penny Lea
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My stay was enhanced by the service at the front desk, especially Aman. He arranged by taxis, was courteous and exceeded my expectations. The only disappointment was the selection on the menu for lunch. I would have liked to have seen a simple tomato pasta dish for adults and children. It was far too extractor a lunch menu. I’m very happy and I will return.
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Lee
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel. Great staff. Will stay again
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