Breakfast crew is great. One of the receptionists was wonderful and accommodating. The one that I checked in with, though, was not the best.

The property is nice compared to the other accomodations this small coty offers. Staff very polite and good service for the breakfast. Good location and comfortable for tourist to move around the main spot of the city.

Let me start by saying the hotel is centrally located — that’s the only real positive. Unfortunately, my interactions with one of the receptionists left me with a strong recommendation for non-Italian tourists: steer clear. When I arrived, I patiently waited while both receptionists attended to other guests in the most leisurely, anti-rush manner possible. When it was finally my turn, I asked about the parking situation. Despite the parking lot being right next to the hotel, the receptionist had no clear information. The language barrier only added to the confusion. I even went outside and asked two nearby businesses about parking — one pointed vaguely at a ticket machine but wasn’t sure, and the other didn’t understand me at all. For reference, neither Yesim nor Vodafone had any signal in the area, so I couldn’t look it up myself. When I returned to the receptionist, she told me to wait again while she finished with other guests. Eventually, she walked me outside, pointed at the ticket machine, and assured me I’d be fine until 8 a.m., after which I’d need to pay. Well, the next morning, my car was gone. It had been towed to a lot, and I had to pay the release fee. To her credit, the morning receptionist did make some phone calls and help me locate the car, but the damage — in time, stress, and money — was already done. I then had to go to the lot, deal with a staff member who spoke no English, and pay for a mistake caused entirely by the hotel’s misinformation.

The window cannot open. Overall is ok for one night stay.

We had a lovely stay at Hotel Vittoria. It is well-located and parking was easy. They recommended nearby restaurants that were good. It was handicapped accessible which was important for us.

Quite the center of it all.

Good location and nice staff

Great hotel in the heart of Trapani, very friendly and helpful staff, specially Lisa, on the front desk. The hotel is five minutes from the beach, old town, restaurants and rail/bus station. Would highly recommend this hotel.

Perfect location right on the beach. Only wish they had parking. You have to pay the meters every day. Other than that, its a great property at a great value.

Front desk Annalisa is so kind to help us to solve our issue. We are very impressed by her professional skills. Many thanks to her!

A lovely hotel at the border between the old and new town parts of Trapani. The receptionists are very friendly and helpful, if you need extra information. My single room on the third floor (elevators available) was spacious, clean, and had a good firm bed. The bathroom was fine, also had a big window, and featured the standard Italian bathroom fixture, the bidet! The price included breakfast buffet was well-appointed with hot and cold items as well as continental breakfast choices. I can only recommend this hotel and would go back there if the opportunity were to arise.

very good location, spacious rooms, very good breakfast. The hotel's location is perfect for transport connections, the beach and the historic center.

Incredibly friendly and professional staff. One of the best locations in Trapani. Thank you again AV!!!

A wonderful place with super friendly staff. I het were super hospitable, letting me work in their lobby and serving me free drinks. After coming back a couple of days later, they did not mind that I took place again without a reservation. I would recommend this place.

Loved the staff of this hotel. They more than made up for anything lacking in the hotel. Front desk staff and housekeepers were amazing. The waiters at breakfast were also very professional.

Location was good. Was nice and clean. Bed and pillows were as hard as nails. Some staff were great, some were not so approachable. Breakfast was slim pickings most days. When checking out the night shift receptionist did not know how to do this, could not give me a receipt, still have not received one many days later.

The pictures of the rooms are misleading. Pictures shown on Hotels.com are only of superior room. The standard rooms are substantially smaller. Also, the “sea view “ is really a view of a massive ugly car park. Only when you crane your next you can see sea at diagonal angle. Most staff however were very helpful and very nice. For example, a receptionist organized for me a private doctor to come to hotel when I was very unwell. Some staff members speak poor English.

Location was great. Near the beach and restaurants. Beautiful large room with amazing huge bathroom. Parking was a minor problem because even though there was a large lot across the street the desk couldn’t make change for us and we had to run around town to get change to prepay the meter.

Very pleasant staying, Friendly environment. Great Location

Great location, breakfast, would stay again