Staff friendly and efficient. No bathroom light as broken/bulb gone. Unable to change the radiator temperature in room so was too hot to sleep. Mug had been used and biscuits open and half eaten. It did look like the other clean mug and biscuits so assume the cleaner not checked. However there was a good amount of tea and coffee left if id have felt ok to use the mugs. Everything else is as expected for the standard of hotel

Friendly staff and nice room

Room was spotless and the bed was comfy, we had a extra king size bed and it was perfect to ralax on after a day exploring York. The staff were very pleasant, we did not eat in the hotel

Nice big spacious room. Breakfast was reasonable but could just do with a little bit more choice.

Clean room reception staff very helpful & nice restaurant & bar plenty parking for a large vehicle

Room very spacious and really comfortable bed and pillows, clean and my only pick there, no sockets by the bed. Breakfast was great but cold. Buffet style. Dinner exceptional husband had shepherds pie. Staff all lovely and helpful.

Friendly staff and clean room

Room was lovely, and very warm . Breakfast was good .

Receptionist and restaurant staff are friendly and good manner. Double room with king size bed is very spacious, clean bedroom, plenty toilet rolls, full size kettle with tea/coffee and good quality cotton bath sheets. Slept well. Quiet location. English breakfast is good and a good selection of cereals. Wow! Their chef cooked perfect poached eggs. Clean restaurant. The only thing I don't like is their tiny soap for washing hands and no hair conditioner. I just used my own shower gel to wash hands. Hairdryer is a bit slow but we will still stay there again. Overall is good value for money.

Clean and tidy the staff were very helpful

We just needed a bed for the night, breaking a journey to Durham and booked on price. We were very pleasantly surprised and would recommend the hotel for a quick stay. The decor was a bit austere but the service was excellent. There was a lack of blue badge parking spots (2 within easy reach of the door but they were already taken). I was informed that there were more in the overflow carpark but unfortunately they were even further away than the non-blue badge parking spots!!

Limited options in breakfast overall all was good except the cleaning in the room things where dusty and bath not so clean as well place is only reachable if you drive but the employees very nice and helpful

the room was clean and comfortable the staff were lovely and very attentive, the meals were excellent, good size portions and very quick service, we stayed there to visit the christmas markets, but will be returning as we enjoyed so much

The room was clean. The staff are very friendly. The hotel is a taxi drive away from York, as there are no buses. We had our evening meal in the hotel at night, which was very large. We really enjoyed our stay at this hotel.

Room clean staff friendly

Great price and a pleasant stay

couldnt fault. a thing

Nice breakfast

Hotel in lovely setting just outside of York wonderful comfortable, clean, warm cosy,room,staff very helpful food was exceptional such big portions and price per room was unbelievable will defiinatly be returning for another visit

Lovely place