Good hotel within easy walk (or bus) from the city centre and the cultural sights. The room was comfy if a bit tired and the a/c was set to very cold and seemed unresponsive to change. The pool area is great, though could benefit from some more loungers and I heard a number of guests complain that the depth plunged from very shallow to very deep with no warning signs.

The breakfast was excellent!

The staff was fairly helpful but not the least bit friendly.

If you are looking for a great location. This is a good place. 1 mile from most places and staff were very helpful. First night our air conditioning wasn’t working well they checked it out and moved us promptly! Great service

Easy check-in and check-out

Excellent facilities and great staff.

Ideal location and staff are accommodating I would have given a 5 star due to experiencing maintenace issues. Apart from that our stay was great!

The pool was amazing the kids loved it. To cold for me mind. Hotel is in a great location within a 20 minute walk to the oceanographic and shopping centres

Very well located, Vicente at the front desk was very helpfull.

Staff very nice.

Lovely welcome. Arrived early and room was ready to check in early. Lovely hotel spotlessly clean. Very comfortable bed and pillows. Great view. Tea and coffee available in room bathroom toiletries supplied and were very nice.

Great location to walk into city centre, friendly staff. Spotlessly maintained, excellent breakfast will definitely recommend this hotel a will return to stay again in the future, we'll done 👍😊

Great room, very spacious, clean and great cleaning service. Although they do knock early. Great reception (be aware when asking for bus route numbers, they didn't take into account the seasonal changes) that is my only criticism. Pool towels available. Great bar and friendly staff. Airport taxis if booked by hotel is 25 euro fixed price. Slightly away from the main areas but we used Suma10 card and bus generally easy to navigate if you fancy walking its about 20 mins to Russafa area. Beach 30 mins by bus. Taxi 8-9 Euro from main cathedral area to hotel. Overall a fabulous hotel. (We didn't have breakfast, plenty of street cafes)

Nice hotel

Ideal for resting during a family holiday

Excellent reception

For us, the location was good for exploring the sights and sounds of Valencia. In between the old town and the beach area. We covered a lot of miles in the three days spent in Valencia

Tried 3 different rooms. All 3 had soft floors next to the bathrooms 1 had visible mold. I had burning eyes, rash and headache within 30 minutes. Receptionist commented that the hotel passed inspection in 2015. Had to leave as they said the rooms were all the same and rebook elsewhere. They also have a zero refund policy for ANY reason. We missed 1 day due to flight cancellation from continued rain. More flooding was a safety concern. They also charged 3 times as much as the 4 star hotel in a safer more accessible area that we stayed in.

Arrived during terrible storm but hotel was lovely. Pool area looks like it would be nice in better weather. Breakfast was excellent with all of the usual European choices.

The front desk staff and Jose in the bar were so helpful, great service..