Great room, very spacious, clean and great cleaning service. Although they do knock early. Great reception (be aware when asking for bus route numbers, they didn't take into account the seasonal changes) that is my only criticism. Pool towels available. Great bar and friendly staff. Airport taxis if booked by hotel is 25 euro fixed price. Slightly away from the main areas but we used Suma10 card and bus generally easy to navigate if you fancy walking its about 20 mins to Russafa area. Beach 30 mins by bus. Taxi 8-9 Euro from main cathedral area to hotel. Overall a fabulous hotel. (We didn't have breakfast, plenty of street cafes)

Nice hotel

Ideal for resting during a family holiday

Excellent reception

For us, the location was good for exploring the sights and sounds of Valencia. In between the old town and the beach area. We covered a lot of miles in the three days spent in Valencia

Tried 3 different rooms. All 3 had soft floors next to the bathrooms 1 had visible mold. I had burning eyes, rash and headache within 30 minutes. Receptionist commented that the hotel passed inspection in 2015. Had to leave as they said the rooms were all the same and rebook elsewhere. They also have a zero refund policy for ANY reason. We missed 1 day due to flight cancellation from continued rain. More flooding was a safety concern. They also charged 3 times as much as the 4 star hotel in a safer more accessible area that we stayed in.

Arrived during terrible storm but hotel was lovely. Pool area looks like it would be nice in better weather. Breakfast was excellent with all of the usual European choices.

The front desk staff and Jose in the bar were so helpful, great service..

While driving to the hotel we could not easily recognize the entrance to hotel parking. We drove around the hotel 3 times. When I stepped into the hotel to ask the front desk where the entrance was i got a condescending response multiple times that it’s right here pointing towards the front door. The staff person finally came out of the hotel and showed me where the entrance was which is in front of another building. First impression was not good from my initial interaction but in general our hotel stay was fine.

The property was very good and the staff very friendly and helpful. The room was very comfortable.The only negative was, the bath tub was dangerously slippery and I didn't receive a receipt for my stay.

Great area walkable and transport options close by.

Nice place.

Away from the hustle and bustle of tourists yet very close to the Museum of Arts and Sciences.

The walls were not sound proof. We could hear the people on both sides of us talking just like they were in the room with us. We could also hear the people above us.

I was a little disappointed with this hotel as I do not think the photos are a fair representation. Whilst it was clean, the rooms were dull and were without basics such as an iron. The area wasn’t great although there was a supermarket that is close by which came in handy during our stay. The bus stop was also very close which meant we were in the centre within 25 minutes by bus. I would say this hotel was more a 3 star hotel rather than 4.

We would thoroughly recommend staying at this hotel when visiting Valencia. As 3 girls in their 20s, this was the perfect base for exploring Valencia. Lovely spacious, clean room with lots of amenities. Friendly and helpful staff. Always someone on reception (the man on reception late at night was always so welcoming). I would recommend the massages here. The lady was lovely and we’ve never felt more relaxed! The pool was larger than it looks and was great to cool off on the hot days. Could do with a few more loungers and umbrellas, but there is lots of grass space available in a pinch. The highlight of the hotel is the beautiful buffet breakfast! So much delicious choice and wide range of options available. An array of juices, options for milk, pastries, breads, fruit, cooked options and more! We were full every day and didn’t need lunch! There is a bus stop very close by which is about 15-20 mins into the centre of Valencia, which is €1.50 and easy to get around. We used Uber a lot and was around €7-12 to get anywhere you needed. €20 taxi from airport. Overall an amazing stay at an amazing hotel!

This is great hotel. It does everything really well, clean, good breakfast, good pool and gym. Staff were great

Wasn't what I thought it would be.

Very nice rooms. And very clean.

Nice and clean, spacial rooms. Not in the nicest of areas but within a 15 minute walk to good restaurants and shops.