Overall Ratings & Reviews The Grove

Amazing family hotel - wonderful food

The Grove doesn’t normally disappoint with service, golf, the spa and the food which tends to be on point. This time wasn’t any different but you can now see the popularity of The Grove by how the appearance is starting to show wear. The 2nd floor ceiling has terrible water damaged. In the spa the shower hooks were loose, a portion on the last right shower faucet had fallen to the floor. My spa therapist was a dream though. She made me feel exceptional in every way, mind + body, so thank you. The nature trail walk hasn't been improved. It leads to service entrances and a lack of interest or views. We dined at the Hot Air Ballon Pop Up. It was memorable. Skewd was delicious. They were wonderful at accommodating me as Im a celiac. Do I hope they update their property + rooms, yes. Would that prevent me or anyone from going back, no.

Stunning location and grounds. Top tier cuisine and amenities

Nice buffet

5 sta

Beautiful settings and grounds. Staff very attentive. Lovely stay

Food and grounds

We enjoyed our stay at the Grove. It is a lovely hotel, especially if you are a golfer. Food wise The Glasshouse has a wonderful selection of food - but it is buffet (not every one’s cup of tea). The food at The Stables was also very good, but if you have some mobility difficulties, it is a long walk outdoors to get there! Concierge will arrange a buggy - but take your coat in winter! Lovely breakfast in the Glasshouse with excellent selection. Obviously The Grove is not cheap!

The hotel was lovely, the glasshouse is very nice with good cocktails and snacks. Had the best massage ever with a Thai lady called Joe. Hotel could do with modernising in the hall ways but apart from that stunning. We will return in the summer with the children next time.

Great service, very nice grounds. A bit big and far from other things, but the rooms are very comfortable and it's perfect for a short staycation away from London

Can’t think of anything negative to write, very hospitable and excellent customer service throughout our stay ,

A great room and beautiful grounds all well maintained. Super attentive staff everywhere. The buffet breakfast was excellent with very good choice. The evening dinner wasn't really our scene. The buffet offered an excellent choice of foods but was not personal and quite cramped. Our room bathroom had no rails for towels and only two hooks (for the robes). We had to leave our towels and face cloths on the roll-top bath but these were taken by the turn-down maid and not replaced; not good when you find out late at night. The site grounds/roads need improved signage for cars.

Thank you to the staff at the Grove for a fantastic stay!

Wonderful stay, we were upgraded to the mansions. It was just what we needed to relax. Thank you

It’s a lovely hotel and grounds, beautiful walking trails, and service - staff are genuinely helpful and friendly. My only disappointment was this was booked for my birthday which the hotel was aware of, but there was no birthday surprise in the room upon arrival, no happy birthday at check in mentioned, and this was just a bit of a downer. Check in was also delayed as the room wasn’t ready till after 3pm which you don’t expect for a 5 star at this price!

This place is one of a kind. Never stayed in a resort where staff is so welcoming and helpful. Food choice was amazing especially for a vegan were many places dont accommodate it. From the parking to the checkout - all was spectacular. My first time at this hotel and i will definitely come again.

Lovely hotel but room prices gave us higher expectations than were met. Whilst we were very fortunate to be upgraded from a standard room to deluxe, it still fell short. Our cold tap wouldn’t run, weak toilet flush, we had very basic mini bar and the hallways to the bedrooms were very dated and didn’t smell particularly fresh. Great all round hotel with amazing amenities but it could do with modernising the rooms. Tv was old fashioned (but did have Netflix), and balcony was very small with two very basic chairs.

Had a great stay. I would say the view rooms probably not worth it. Ours was half obstructed by a wall.

Place was amazing for our kids, 2 and 5. They absolutely loved it!!! It was a great spot and of our 14 days overseas their breakfast offering was the MOST EPIC!! So delicious! Super impressed. Loved our stay!!

We are regulars at The Grove and love it there, but the dinner service (outside the lounge) was dreadful last night. Lack of attentiveness, no proactivity, incredibly slow, etc. At £750 a night in a 5* hotel, that’s just not acceptable. Everything else was great, as usual.