Close to the major attractions, a very friendly staff.

The hotel is old but has been remodelled and they did a nice job. The bathroom was large and well appointed but there was the start of mould along the bottom and housekeeping should be on top of that. We were also in a ground floor room and the windows opened up onto a side road - we like to sleep with the windows open and there was nothing to prevent anyone from climbing in… sleeping with one eye open doesn’t enhance your experience. The dining room and breakfast were lovely and the staff at reception and in the dining room gave exceptional service.

This was our second time staying here and it was as good as the first time we stayed, staff are so nice, room was lovely, breakfast was perfect good selection of food and a cooked breakfast as well. Walking distance to center shops and restaurants, parking onsite too

Room was lovely with a giant bed. Super friendly staff, easy parking.

Good location. Good breakfast. No cleaning during your stay. No elevator. Spacious room. Comfortable bed.

Spacious and clean rooms. Staff were friendly and helpful. Breakfast was varied and excellent

Clean and quiet room and very convenient parking. Short walk to city centre - hope to stay again very soon.

A clean room. Our only concern was a few steps to the shower room and we were on the second floor. But we will take this into account when we next book this hotel.

It’s easy to access multiple attraction points.

Excellent hotel less than 5 minutes walk from the Minster Cathedral and all the main attractions.Hotel room spacious, clean, and smartly decorated. Powerful shower and plenty of hot water. Bed amd pillows a little too hard for my liking but were ideal for my husband. Didn't realise that if we had booked direct with the hotel we would have saved on the £10pn on the parking.

First thing i need to highlight is the staff. Everyone was fantastic. Friendly, supportive and happy and everyone was really helpful. The room was comfy, spacious, clean and quiet. There are sections where the hotel is a bit tired, but the important bits that matter are great. Breakfast was VERY GOOD. freshly cooked and plentiful. Parking was great also but i can see that you do have to get there early as its a big hotel, but still, it's safe and I'm guessing about 25-30 spaces so you'd be unlucky not to get a space. Overall, really lovely hotel and stay and thank you to the staff.

Room was spacious and clean. Plenty of tea and coffee, bed large and comfortable. Carpets clean.

Parking good electronic gate so no one can get in without staff opening gate. Breakfast cooked fresh once you ordered it, staff very friendly and helpful.

Great staff, able to leave luggage before and after stay. Lovely breakfast, great location.

Lovely hotel staff very helpful eay booking in ,looking forward to returning soon

All very good as usual

The hotel and room was far superior than what we expected. Everwhere was spotlessly clean. Our room was very large with careful thought that there was everything at hand that you need in there. Breakfast was really good too. The staff were so friendly, polite and welcoming, thank you for that. Overall The Minster Hotel was a little gem find of a hotel that we will have no hesitation in returning.

Staff were extremely accommodating. Room was clean and spacious. Bathroom was newly refurbished. Breakfast was great. Lots of choice. Parking was ideal. Hotel was walking distance to the city.

Fantastic location, kind and helpful staff,comfortable anf clean room. Allowed me to check in early as my room was ready, which was really great. Unique property. Did not have breakfast as i was enjoying my sleep! Special note of thanks to the member of the housekeeping team that helped me figure out how the lights worked. Would stay again.

We've always stay in this lovely family owned hotel. 3 star hotel with 5 star + staff. Car park is very good and the hotel is about 5 minutes walk from The Minster and The Shambles. Breakfast is delicious. Will definitely be staying again.