Overall Ratings & Reviews Grand Diamond Suites Hotel

close to everywhere, in the shopping center, easy access, very friendly staff, breakfast has many variations and is very delicious

THIS HOTEL IS VERY DISSAPOINTING!!! I know this is an old hotel but please it so messed up. First day checked in i changed room until 2 times. First room the room is smell smoke even though its not smooking room (as us requested) in 13 floor (they said smooking room in 10 floor which far enough) (the room is super old, not renovated at all). The electricity is also not stable. When i used my curling iron, one time it worked but after that it didnt worked. When used in another room, my curling iron didnt have a problem. Second room the ac is broken (same old room not renovated). The third room which we stayed for the next 5 nights is smell not good. And the next day we found BIG COCKROACH in the bath room! Never in my life stayed in so many hotel found BIG COCKROACH in hotel. This room is in 16 floor which high enough but still so dirty. And we found 2 DIRTY SOCKS under the bed! The staff not that friendly. They said after moved us to third room we cannot moved again but the problems are all because of their hotel, not our fault! We will not asked moved so many times if the hotel is ok. Also the elevator is so scary. They have 3 elevator (1 broken, 2 for guest). One time i took the elevator with a lot of people and the elevator is stuck for 2-3minutes!!! And i just realize sometimes when the elevator open the floor is higher than the floor outside. And they do nothing about it! the only benefit stay in this hotel is the location. But considering you cant rest well on your holiday for 1 week is not worth it just for the sake of the good location. A lot of tourist stay here because of the location but they didnt maintain the building (do renovation) for guest comfort. I suggest you choose hotel that you can rest well on your holiday.

Strategic location hotel near pratunam. including old hotel that is well maintained. renovation pleasee..

I am very happy because the location is next to Platinum Mall and in the same building as December, the largest fashion mall You can walk to Central World Biss

The hotel is very strategic and large in size. It is currently under renovation, only yesterday the 2 rooms were still not renovated. It is clean but still feels like an old hotel. When the renovation is complete (replace the carpet and wallpaper, etc.), it will definitely be great.

Service is improved again and hotel cleanliness is improved.

Very friendly staff at check in. Booked a car to the airport.

TV can't be watched, the officer called 2x and didn't come. If the location is ok, go down directly to December and the center of Elsnjasn. Burger King 24 hours

ok all access everywhere is close

Check in is okay, check out is allowed after 1 hour....everything is good....customer service and employees are super good and everything is comfortable

okay everything, super good customer service' everywhere near, I've stayed here several times when I go to Bangkok 2104 is my favorite room

good location, near shopping mall, very recommended for family and highly recommended for those of you who like shopping.😄

Level 10th is having some made good - painting job on the 1st 2nd and 3rd April . The paint bucket is place right in front of our entrance(door ) . The smell of the news paint made us a terrible headache . We are not informed at all for this . We don’t want to made a fuss on this but - at least have us informed. Staff are friendly though . They are not aware that guest will be staying for this period as during check in times , they seem to be surprise and manager came to made decisions.. as we were at hotel lobby for 20 min .

Great location, near shopping area, highly recommended👍👍👍

There is a halal corner in the restaurant during breakfast

Varieties of breakfast like Japanese sushi, western spaghetti, Asian toast, LIVE noodles and egg station with many options to choose. Given a KING size bed can fit 3 normal size adults. Hotel is within walking distance to BIG C, Central World as well as the 4-faced Buddha

The restaurant has a halal corner. Very close to various tourist destinations for shopping

Strategic location and close to busy centers, famous malls, culinary and clothing centers

Suitable for those who want to shop in the Pratunam and Platinum areas, even though the hotel is old, it is clean and comfortable, the breakfast food is complete and delicious.

Hotel access is close to everywhere… old hotel but clean and spacious rooms