Overall Ratings & Reviews Holiday Inn Express BRAINTREE by IHG, an IHG Hotel

Our family room was spacious. The air conditioning worked well and was quiet enough to sleep through. It was a good quality sofa bed but, as is common, the springs could be felt a little. It could be improved by the addition of a mattress topper. The window was designed to only open up to 2 inches. With the window closed, no traffic could be heard. Dinner was good. The children's menu wasn't available during our stay but my child enjoyed the margarita pizza. Breakfast was very good, apart from the scrambled egg which was strangely powdery. We could hear footsteps from the room above but not loud enough to disturb us.

Love staying here as close to family

I only stayed for one night but I was looked after very well.

A good weekend stay here. Clean, comfortable easy check in. Parking no problem. Ideally situated for our plans. Would stay here again. Very quiet rooms. Good price , staff polite and cheerful. Thank you , keep up the good work.

Good place to stay overnight while travelling between locations. Petrol station next door which is convenient. Staff were very friendly. Breakfast was sufficient. Room was comfortable and clean. Toby carvery is next door but food we had was not great.

Nice hotel clean & tidy with spacious rooms. Comfy bed ,air con, tea/coffee area plenty towels in bathroom. Only gripe we had was tv signal was hit & miss which did becoming annoying but nothing to detract from.our stay. Free breakfast was hot with plenty of choice although dining area quite small so could be a problem at busy times. Kitchen doesnt operate fully at weekdends in evening but there is a toby carvery accross car park so not a issue is you require evening meal

Lovely hotel, great location for Stansted Airport.

Very good. Always a pleasure to stay here. Staff are very good

Great staff very welcoming opiver was very helpful with him and sue

Just the ease of driving up to the main entrance to check in and friendly staff making the process easy in the middle of the night.

Excellent and very affordable, we had a very comfortable room good shower and all you could want for breakfast.

A good property location, clean rooms and good breakfast. There was no cheese and that was unusual for breakfast.

Nice room, great stay

Lovely staff member at check in. Very quick and efficient. A decent room, as you would expect. Bathroom is a little tired and the pillows aren’t great but otherwise a good stay.

Simple and just as expected. Staff very friendly. Breakfast exceeded expectations, great choice and all fresh. Coffee not so good.

Probably the most friendliest and helpful staff I have ever come across. Thank you

Nothing

Very comfortable stay. The room was clean and spacious. The hotel in close to A120 bus counld hear any traffic in hotel. It is close to town to walk.

We had a spacious room with a comfortable bed and good clean facilities. Breakfast was plentiful and good quality. Overall the hotel was clean, and the staff all friendly. We would definitely use again if in the area.

4 night stay Rooms very clean Service excellent In house food 1st class