Overall Ratings & Reviews Holiday Inn Express BRAINTREE by IHG, an IHG Hotel

Great overnight stay good breakfast in the morning everything we needed. Didn't see any swimming pool as stated on the booking.

Very clean and well run hotel - good breakfast - pleasant staff. Good for business trips - not so much for family stays

Convenient for needs. Rooms could benefit from a small fridge.

First time we stayed here. Very impressed. Very comfy and very clean. Will be using this hotel in future when in the area.

Very comfortable, and more importantly, quiet, as this was for work purposes.

The base of the double bed was worn and stained and therefore I checked the condition of the mattress on top. That was ok. The handrail running on the tiled surface along the bath was very rusty. Had been badly painted with blue metal paint to hide rust.

The staff at check in were very nice and the lady at breakfast was also very nice and did a good job of keeping everything very clean and tidy.

Great nights stay with the wife and would like to thank the ladies working in reception/bar /breakfast working hard great personality’s pleasure to your company

Food was nice and the bar and staff very nice

Stayed one night as close to airport commute next day. No issues overall

Great

In east reach of Toby carvery and Stanstead

It was quiet and comfortable

Friendly and functional accommodation. Staff happy to assit where needed and breakfast was plentiful and fresh.

Great hotel for a night before using Stansted Airport. Lovely welcome from the reception team. Very dog friendly. Good room, nice and spacious. Lots of hot water. The sofa bed was a little lumpy. Can't comment on breakfast as we departed before it opened. Would recommend for the price and would happily return.

Friendly and helpful staff Clean and welcoming hotel Have used many holiday inn hotels and this is the best

Stay here fairly often. Staff friendly and helpful as usual . Breakfast excellent. Goid value

A warm welcome on arrival by friendly staff. Easy check-in. Comfortable rooms. A nice range of hot and cold breakfast options including vegetarian options on request. Breakfast area was kept replenished and seating area kept clear and clean. Quick no hassel check out.

Loved our stay at holiday inn Express as always . Reasonable rates including a fantastic breakfast buffet . So friendly and clean and helpful. Toby carvery and garage next door . Brilliant

For the price it was ok. Room had everything needed like iron, hairdryer as didn’t expect it. But room was very cold was provided with electric heater but would not expect that in hotel. As on one night forgot to switch on and the room was so cold, so would have paid more and stayed in another hotel. Free breakfast was offered but was so bad quality food.