Extended Stay America Suites Houston Northwest Hwy 290

Explore Extended Stay America Suites Houston Northwest Hwy 290
7,0
Pleasant
From 256 reviews
Cleanliness

7,0

Room Comfort

7,4

Location

8,8

Service and Facilites

7,6

Traveler Reviews Extended Stay America Suites Houston Northwest Hwy 290

Number of reviews per page
20
40
Top reviews
Deonsha
icon-Leisure
Leisure
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

David at the front desk was pretty dope and I checked in having a BAAAAAD day with so much going on. Great customer service goes a long way. Room was neat and clean and the accommodations were spot on in a pinch. Great price point for sure.
Darciea
icon-Business and Leisure with Friends
Business and Leisure with Friends
2,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Fleas & roaches. No cooking equipment available. No chairs available to eat at the table.
Kjerstin
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great place for my family until apartment gets ready
May Phyu
6,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Quiet and peaceful
Kjerstin
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Family friendly
Porsha
2,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Roaches! Don’t go here
DEEQUAN
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I enjoyed my stay at the staff was friendly and great service full hospitality. Can't wait to come back for a week stay in a mth or two. Thank you.
John
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

There no room available and i called about my money back and u all didn't pick up the phone at all
Sumaira
2,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Toilets didn’t work. No hot water. No pool operational. No wifi and the roof was leaking No bfast. And it smelled really bad. Very unhygienic and unsafe. Horrible experience do not go!!!
Dago
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Room was nasty, smells horrible, can’t sleep so we decided to leave early morning, we rented for 2 nights and used only hours. Worst experience ever
Aja
icon-Leisure
Leisure
2,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The phones and wifi didn’t work and it took hours before someone showed up to the front desk but still provided no assistance
Christopher
icon-Business
Business
2,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I found blood on my sheets and a roach in my room. I have a video of both. At check in there was no one attending the front desk. When attempting to resolve the issue with the roaches, the manager couldn’t be find for two hours.
Luis
icon-Family
Family
10,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great hotel
Jessica
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful when needed. The room had roaches pretty bad and the hallway and room smelled bad.
Ken
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Roaches in our room. Management would not compensate us for the room.
Marco
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Bad smell since you arrive, the rooms with terrible carpet no wifi working in rooms, never came to clean room. Really bad expirience
Kimberly
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The first night we were there the lights went out around 6ish . The lights came back on around 3ish that morning. So we were super Hot until then. Bugs came out in the kitchen area once they sensed the lights were out😡 The elevator smelled like raid Everybody! Nobody could access the pool because something had to be done to it on Monday 😤 and we left that Sunday evening. The pillows were flat,sheets were stained,It was just pitiful. Its just somewhere to lay your head. The staff was really friendly though. So i didn't take it out on them
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Cynthia
icon-Leisure
Leisure
10,0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

My first time riding greyhound, it's been excellent!
Kellye
6,0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

When I arrived at the property I was unable to get into the lobby. Check in was quick. The room was ok but I noticed on the second night there was a roach in the bathroom and in the kitchen area.
Claudia
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

I was very disappointed that in my 2 night stay there was no housekeeping and there was alot of roaches. I used this hotel prior and it was nothing like this time. :(
Number of reviews per page
20
40