The room was clean, service was acceptable when we needed a bathroom sink unplugged. However, as a whole, the hotel lacked all of the things it claimed to offer. A coffee pot was not available for our room, when we asked for glasses or mugs for our room those also were not available. We were given plastic cups and told if we needed more we could come back. Paper cups were not readily available for the coffee provided with breakfast (no other kind offered), when we asked for cups on our first morning (assuming they had just run out and not noticed), we were told they would need to see if they had any cups that day. It was an odd response. They did produce 5 paper cups and there were 3 of us. It’s a budget hotel, however it felt like the hotel was cutting corners by not having few advertised amenities available.