No smart TV, meaning you can't sign in to Netflix etc. No mini fridge so you have to drink warm water or drinks or buy from their store/room service or get ice. The room is very dated. The thermostat must've been 20 years, old with that "yellow stained" look. Bathroom has ol fashioned dark brown granite look. However, they are remodeling so it may be nice in the near future. The mattresses were very soft. Too soft for my liking but some may prefer that. The staff was fine and the food was good. I only stayed one night.

The room was one of the best I've ever stayed in, very well set and clean.

Great place to stay

Great place to stay

Great place

It was nice

Dirty bathroom sink with moldy parts

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Room very unimpressive. Lied to about airport transport. Buffet’s way overpriced.

View river and trees nice. Restaurant breakfast buffet has big selection but it’s expensive.

The hotel seems geared towards business people. We found the staff extremely amenable. An excellent restaurant and pool are great additions. The neighborhood is very commercial but taxis are accessible.

Avoid Room 521 it has a terrace above, so it is noisy until late night... The room is large but somewhat outdated... The experience is bad in the bathroom, where the soap/shampoo holding system is cumbersome and poorly designed... Staff is great!!

The staff was outstanding and very attentive and welcoming. Great food for both breakfast and dinner. The pool was fun for the kids. Would stay there again.

Overall, ideal for short stays. Great central location, easy to get in and easy to get out. Room service is a pleasant surprise since is cheap, efficient with good quality.

Functional hotel. We stayed on the 5th fooor, It was quiet, clean, staff was courteous and the air in the rooms worked great, which was particularly important to us given the heat and humidity. The 6th floor lounge staff was always pleasant and the food options for breakfast and evening snack were tasty.

Las instalaciones son buenas, el personal es amable, aunque la comida tiene espacio para mejorar, recomendaría comer fuera.

Everything was great from the start, we were able to check in early and the room was up to standards clean and comfortable. The staff was very attentive to all of our needs, would definitely recommend this hotel to anyone visiting Villahermosa.

Good place and very clean. A little bit older.

Invite everyone to try this location. Great Customer Service and perfect location

Muy limpio el hotel y buen restaurante