Overall Ratings & Reviews Hilton Garden Inn Mobile West I-65/Airport Blvd

It was great and Madison who worked there helped me with some personel stuff and she was great!!!

Amazing

The bath tub accumulated a puddle of water when I showered. It appears to be slow draining but not clogged. Hopefully, the management will check on their bath tub drainage. The front desk staff is friendly.

Great

The bed was comfortable and clean. The room was dated and the carpet looked like it needed cleaning. Water leaked from the shower onto the bathroom floor. One of the beds was side by side with the air conditioning unit so I had to lay my bags on that side of the bed to block the direct cold air while I slept on the other side. The elevators were dirty on the walls and corners of the floor. Water was constantly in the elevators and 1st floor where people leaving the pool without drying off tracked it making for a safety hazard. There was construction on one side of the property where they were building something but it was fenced off. The staff was very nice.

Just old and raggedy..needs remodeling

Great location. Cleaning staff only removed garbage, picked up the tip, and left. Reception area un-manned a lot while I was there- doing other chores.

Staff were very friendly.

Very nice and quiet area. With plenty of restaurants to choose from.

Excellent customer service. Very professional and knowledgeable.

Very clean and nice… would stay again!

Everything looks like it could use a fresh coat of paint. Room wasn't clean...Cheetos on chair and floor.

Good location

We requested a pet friendly hotel. The hotel charged $75 a night for our dog!!! That is almost as much as the room rate. If a hotel is listed pet friendly the charge amount should also be listed

Everything was good, except the elevator was a bit dirty

My first room had an issue with the power in the bed and desk half the room. They switched me to a second room that room had the same issue and there was peeling paint in the ceiling of the shower.

It was an older hotel and it does need some updating. But it was so clean and it smelled super good when you walk in. The staff was super nice and welcoming. Already booked my next stay with them.

This is an older property. We thought the location was convenient.

The location was perfect for a class I took. The only issue I had with my room was the bathtub was not as clean as I would have liked. For some reason, most hotels do not scrub the tub. There was mold around the soap dish that needed scrubbing. Other than that, it was a great place to stay.

Staff is great. Its out 3rd time there and would stay again