Overall Ratings & Reviews Hotel Zentral Castellana Norte

Very welcoming and good location for the office. However the air conditioning was very noisy and for rooms listed as having soundproofing there was a lot of noise from other rooms. Breakfast had a good selection but regularly ran out of orange juice, last day had no meat on the hot buffet

Nice hotel and not far from places to see.

Excellent experience overall

Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.

Clean overall

The AC wasn't working, I was sweating inside, and outside was cold.

Everything was exelent!!!

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It was very nice. In a quiet part of town.

Friendly staff. Large room. Dining was very poor but staff very nice.

Very good experience, can’t wait to go back

Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.

The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.

Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.

Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.

Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!

Incredible hotel

Comfortable place close enough to the airport

AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.

Would stay again!