9,3
Exceptional
From 72 reviews
Provided by travelers on
Cleanliness

9,5

Room Comfort

9,3

Meal

9,2

Location

9,3

Service and Facilites

9,3

People often mention about HOTEL UNIVERSAL PORT
All
Family Friendly (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
Room Space (4)
Bedroom (4)
Wifi (3)
Ambiance (3)
Soundproof (3)
Bathroom (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HOTEL UNIVERSAL PORT

Number of reviews per page
20
40
Customer reviews
Leo S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The cheapest Universal Hotel. The location is just across the street from Universal Studios. There is also an official merchandise store inside the hotel. There are many restaurants inside the hotel. The rooms are very big. You can directly view Universal Studios. Check in/out is fast. All the staff are friendly. The coolest thing is the breakfast, there are many variations. If you want to find other food, just walk to Universal City, there are many restaurants. Close to Lawson, walk 50 meters.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
The location is perfect, just across the USJ. Very convenient 🤣
1 people find it helpful
windy w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 23 week(s) ago
2-3 minutes walk to universal studios. the location IS NOT in universal city walk. you need to take stairs and walk to get to the hotel. very clean and spacious. you can get view to universal studio as well. mart is downstair. theres coffee shop and baskin robbins as well.
Find this review helpful?
cendra b.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 27 week(s) ago
Highly recommended hotel if you want to go to USJ. The quadraple hotel room was so comfortable, clean and well equipped. Services were excellent too; Not to mention that the breakfast experiences were wonderful with large variety of japanese and non japanese breakfast options to choose from. My family had a really great time there. I will definitely come back again.
Read More
1 people find it helpful
S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
Check-in was smooth. Room is spacious but furniture is iut-dated. Front desk staff will need improvement on english as tourist might need assistance if there is any issue. There was someone knocking and forcing open my room door during the night time and when we called the front desk, there was a lady who picked up the call but can't understand what we are talking. It lasted at least 10 minutes on the line and the lady insisted she could understand little english but it seems that she still couldn't understand at all as there is no response from her. I have to use the goggle language translation and finally she could understood and mentioned that she will send someone to our room but no one came. Hope the hotel can take note of the security for all hotel guests.
Read More
Find this review helpful?
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 49 week(s) ago
The location is near Universal Studio, there is a dock for access to Osaka Aquarium.
Translated by Google Icon
See original
2 people find it helpful
Rehuel A. A. P. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 68 week(s) ago
I had an amazing stay! The team, the ambiance, the room, service, foods, hygiene, view, amenities, everything was immaculate. Oh and i love the fact that the restaurant is practicing sustainability. The public restrooms are clean. Absolutely loved it ❤️ 100% going to bring my family back. My sister & kids love it!
+4
Find this review helpful?
Fenny L.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 75 week(s) ago
The room is clean, and the hotel is cute with Minion decorations. My kids loves it!
Find this review helpful?
Hariyanto W.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 78 week(s) ago
The room was great, great location to Universal Studio and the foods is good. The staff were helpful.
Find this review helpful?
Willy T.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 79 week(s) ago
The hotel is not very spacious. It's quite close to USJ, just walk. Breakfast has lots of variety.
Translated by Google Icon
See original
Find this review helpful?
Juliantina
icon-origin-TRAVELOKA
8,5
/10
Reviewed 82 week(s) ago
The hotel location is close to universal city station & USJ.
Find this review helpful?
Farzana H.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 99 week(s) ago
This hotel is perfectly positioned if you want to go to Universal Studios which is in walking distance. There are also plenty of restaurants and convenient stores to get food/coffee/clothes/merchandise. The staff at the hotel are really helpful-examples. 1. The concierge helped us with maps and tips of places we could see outside of Universal studios. 2. Providing us with universal adaptors. 3. Organizing a taxi. 4. Quick response to anything we needed in the room. The room could be more modern/updated however if it 's location that you want then this is the hotel to stay in.
Read More
1 people find it helpful
Herry K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 105 week(s) ago
The hotel is cozy and its ambience is very warm. The only problem is the crews were not proficient using english and it made difficult to communicate
Find this review helpful?
Ranita
icon-origin-TRAVELOKA
8,5
/10
Reviewed 113 week(s) ago
Very spacious room for family and near from station and usj. The room is clean and very recomended.
Find this review helpful?
Profile Picture
Amanda R. D.
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 283 week(s) ago
The room was really big. I checked in at 10 am, then go to the park, and came back at 9 pm. my luggage already in the room. they have varied option for breakfast, and the taste was quite nice. I wish I stayed longer than just one night.
Find this review helpful?
Catherine
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 284 week(s) ago
Cool family hotel This was the second time our family spent the nights in this hotel The staffs was friendly and helpful The cafe & restaurant is also delicious even with a slightly more expensive price The location is very strategic, only 100 meters to Universal Studio Japan, 100 meters to Shin Osaka train station and many restaurants (Hard Rock Cafe, TGIF, Horaii, Starbucks and many more) It's easy to find daily necessities including heavy food, because Lawson is open 24 hours A pleasant experience staying overnight at Universal Port Hotel Osaka
Read More
1 people find it helpful
Profile Picture
James S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9,7
/10
Reviewed 285 week(s) ago
Spacious room, very clean, good location, awesome staff, perfect place to stay
1 people find it helpful
Sari S. M. A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 288 week(s) ago
Nice hotel, suitable for kluarga holidays, quick check-in, ok service, clean rooms, very close to universal studio
Translated by Google Icon
See original
2 people find it helpful
Caroline M. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 293 week(s) ago
Big rooms nice bathroom. Walking distance to Universal Studios Japan. Will definitely be back.
1 people find it helpful
Iffaii S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 301 week(s) ago
Good. Near universal studio japan. Cross the road and walk straight for about 400 meters. The hotel has all items. Can go straight away Lovely staff, good service, can speak English Spacious room Worth the price
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40