Overall Ratings & Reviews Phuket Graceland Resort And Spa

Very good trip ,Beach clear Nice place and staff

I love this hotel, because has a lot of facilities & activities for the guest and specially for Mr. Pond, he is a good worker and very professional. He help me a lot instead of some staff doesn't understand english well. I will come back again for my next holiday.

ดีมาก การบริการดี กิจกรรมเยอะ

ข้อเสีย:เข้ามาตอนเเรก เจอพนักงานรีเชฟชั่นใส่เเว่น ฉันถามว่ามีห้องว่างใหม? เพราะในเวปไซต์มีห้องว่าง ไม่ได้รับความช่วยเหลือคำเเนะนำอย่างน่าประทับใจเลย ไม่มีความประทับใจเเรกเจอเลย เเต่ได้รับคำเเนะนำจากพนักงานยกกระเป๋าชื่อพี่พรเป็นอย่างดี นอกนั้นพนักงานเป็นมิตรหมด ข้อดี:โรงเเรมสะอาด สระว่ายน้ำ 2 สระขนาดใหญ่เเละสะอาด อยู่ฝั่งตรงข้ามหาดป่าตอง เเอร์เย็น เตียงนอนดี อาหารเช้าหลากหลายอร่อย ถ้ามีโอกาสจะกลับมาพักอีก

The room is old and has a low smell. Please wait for the staff

Excellence!! Good place , nice service

Two bedrooms seaview suite is awesome, however the two bedrooms family suite is kinda old looking in general but it is clean, very spacious, and the beds are all comfortable just like the two bedrooms suite seaview. Great breakfast, nice pools. Worth the money.

Many activities we love aqua zumba a lot so much fun.

Pros: good location and clean rooms. Cons: staff was impolite and reluctant to help. You can’t have guest visiting your room or else they will charge you for that. Imho, not a recommended hotel. There are much better hotel with the same price

In short, very bad service, I don’t like it.

The hotel is a bit rundown the kids do not want to swim in the pool as they feel itchy and there were leaves and shrubs inside. The people there wasn't as friendly as other resort and there weren't too many staff around the pool area to help the guests with questions. There were lots of stray cats and in front of the hotel there was a cemetery. The room has an old smell although the bed is comfy. Oh kids can stay in the room but there is charge for them.

Very nice atmosphere, nice view by the sea.

Rooms have air flow into the room. Beds around the pool is not likely to make a real book before bed. Some booked early But the real noon Allow anyone else to use the time that is not actually used.