Overall Ratings & Reviews Artique Surfers Paradise

Worst stay so far. We checked in past 6pm on Monday, went to our room and had 2-3 cockroach run pass our legs as we sat watching TV. Caught the roach, informed the reception the next morning and all they did was send someone up to “take a look”. He came up, literally just looked around, have me a big spray and left. Receptionist had admitted that they were having a pest problem and yet nothing seemed to be done. I asked for a room change and they said they didn't have any. Came back that night and noticed another cockroach hanging out at the cabinet as we sat eating dinner. Had to catch it again. It's unsanitary and seems like nothing is being done. Instead we are given big sprays to get rid of them for the hotel. Not staying the last night, had to book another hotel for the last night.

Huge room and awesome view from our apartment. The staff was really helpful with the check in and check out procedure.

$ 200 deposit that will be returned 5-7 working days after check-out must dispose of your own garbage, when you check-out must clean up, clean, return kitchen items that have been used to the original place if you do not have to pay $ 50.