Staybridge Suites SIOUX FALLS AT EMPIRE MALL by IHG, an IHG Hotel

Explore Staybridge Suites SIOUX FALLS AT EMPIRE MALL by IHG, an IHG Hotel
9,2
Exceptional
From 1.002 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,2

Service and Facilites

9,4

Traveler Reviews Staybridge Suites SIOUX FALLS AT EMPIRE MALL by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Alison
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a nice hotel, nice outdoor area. The room was clean, however, the was a musty smell to it. Bed and pillows were very comfortable. Wouldn’t recommend the continental breakfast, just the coffee.
Amy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Family Friendly, wonderful staff, great breakfast, nice big rooms.
Jay
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Absolutely excellent!!
Zacary
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice kitchen in the room and everything was clean.
Adam
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall good value for money. Staff was especially courteous. Our room was comfortable & clean. The bathroom was very stuffy and has no exhaust fan, which poses difficulty when sharing the room with multiple people. The floors are pealing vinyl plank in both bathroom and kitchen areas. The thermostat in the bedroom does not work well.
Read More
Diane
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The toilet was running and we called down to the front desk. They said no one could fix it until Monday and it was Saturday. We were only staying one night but you could tell from the floor in the bathroom that this had been an issue for quite some time, as the floor was warped. We had to turn off the water to it so it was running.
Read More
Warner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed was comfy
Tom
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great Stay.
Daniel
2,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Called on the way there to confirm our room was on the 1st floor cause we had dogs, they said it was. Arrived 3 hours later to be told our room wasn't available. They gave us a different room on the 2nd floor which was fine. Then we got in the room, only to find It wasn't in the best of condition. The windows didn't shut all the way. So you could hear the highway all day and night long. The kitchen sink faucet was falling apart. The tubs didn't drain well. And the remotes for the TVS didn't work properly. Upon opening them found that the batteries were leaking acid in them. The night, before checkout. We asked to get a lake checkout for Sunday morning. Only to be told that a late checkout was not available for Sunday due to his manager saying so. The manager wasn't there, so I couldn't speak with him. He was just told he's not allowed to do it. I asked why he didn't know. I understand they want to have the staff out of there by a certain time on Sundays, but we've been going there for years. We stay there every time we come to town. We are rewards members, And they wouldn't budge, not to mention, it's almost $400 a night. I explained my dissatisfaction upon checkout, to the person at the front desk. They apologize and said there was nothing they could do.It's, it's the hotel, it's a manager. It's the company. I don't know, but for my money. I'll go elsewhere.
Read More
Thomas
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Courtney
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We were very pleased with our two stays over the past week. We were traveling out west from NC and stayed here on our way out and back. Would definitely stay here again!
April
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When we travel anywhere that has Staybridge that is where we stay. Easy booking, checkin and checkout.
Jonathon
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great Hotel in a great a area. Close to lots of shopping and places to eat. Great parking and lots of area for dogs to go on walks. The interstate is a little loud, but you cant hear it in the hotel. And I kinda like the noise.
Winna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good service and very clean👍
Adam
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is suffering a little wear and tear, but is nice overall.
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The beds were comfortable except for the pull out couch (you could feel the springs) but my kids didn’t seem to mind. The breakfast was very good with a lot of great options. The morning staff during breakfast were friendly and helpful.
Mary Rose
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the laundry machine wasn’t working. It was nice to have a small kitchen, 2 queen beds in a private room and a pullout bed in the living area. For the price it was of great value!! Breakfast had great selection.
Lucas
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Felt very safe, good location. Great breakfast, attentive staff all the way around. Trouble with flushing the toilet, I sensed trouble even from the first flush… As I am always very careful coming from a family of plumbers.
Kelli
icon-Family
Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Chris
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were great, the hotel was very clean.
Number of reviews per page
20
40