7,8
Pleasant
From 862 reviews
Cleanliness

8,2

Room Comfort

8,2

Location

8,4

Service and Facilites

8,2

Traveler Reviews Holiday Inn Express & Suites MILWAUKEE AIRPORT by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Frederic
icon-Leisure
Leisure
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was fine for folks needing a night before, or after, flying. The pool area was an excellent amenity. The breakfast was very nice. It would have been nice if the property had a full service restaurant. It was a fairly long walk to any restaurants.
Frederic
icon-Leisure
Leisure
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was certainly not exceptional but it was alright for an airport hotel. It would have been nice if it had dining options..
Yolanda
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk staff was nice. Claudia in the breakfast area was very friendly and knowledgeable. The only issue we had was our room key kept on deactivating and had to replace them 4 times during our stay. The young lady working in the evening made sure we had a working key when we returned, so that we wouldn’t have to come back down stairs, which we appreciated. Everything looked and felt clean. The beds were comfy.
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ELISSA
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Average holiday inn. Room was decent, could use a good scrubbing. Walls were peeling/crumbling near shower.
Kyra
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Decent for a night, it’s clean but the room had a musty feel and carpet felt tacky.
Andrew
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was clean and staff was friendly but there was no AC in the room so none of us were able to sleep at all that night. There were other rooms with AC available so not sure why staff placed us in the room that did not have functioning AC when the situation could have been avoided.
Armanee
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was amazing , from beginning to end ,amazing service , clean oriented rooms and the hotel overall !
Christina
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we got here and checked in, Courtney was helpful. However, our second day the AC was not working in our room and it was very hot and made it difficult to sleep. We also had difficulties with our room keys and had to go down to have them relinked to our rooms.
Jay
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was good but loud
Emily
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Air conditioner was broken and it was almost 90 degrees outside. One of the beds was broken. Pool was not clean.
Mandi
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No Netflix, poor internet
Juan
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay.
Mary
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was wonderful and friendly. I told them about a few things that weren't good in my room and they were fixed the same day. The breakfast was good and there was always enough. I definitely recommend this location. Enjoy
Monica
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was nice and professional. The only issues I had was mold on my pillow, a bathroom door that would not latch and the baseboards were dirty. It was quiet and clean. The breakfast was good.
August
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff and services were excellent!
Hannah
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This place has really comfy beds! And i check for bed bugs everywhere i stay and this place was clear! I did have to have mt minifridge replaced but i went to the front desk and it was taken care of right away! The people on staff are really nice, and the whole place smells amazing at all times! I dont know how they do it! Overall 10/10 experience will stay here again!
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Dylan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very friendly staff. Nice breakfast.
Irma
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We stayed here for two nights. It was just okay! The mattress was uncomfortable and made a lot of squeaky noises which made the sleep very hard. The customer service was amazing at check in. Roberto was absolutely friendly and provided great customer service. The check in process was quick and we were in our room with in 10 minutes. The other downside were the kids running on the second floor. I could hear it through the ceiling and that occurred both nights and lasted late into the evening.
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Bree
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good, pool was super fun.
Latricia
icon-Business and Leisure with Children
Business and Leisure with Children
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My room was nice; however the pool was too nasty to use. The work-out room was filthy
Number of reviews per page
20
40