Overall Ratings & Reviews Holiday Inn Express & Suites Midland Loop 250 by IHG

The beds were terrible, I assume because of the heavy oilfield industry around. The mattresses were on metal bases that did nothing but squeak all night. I've never seen those in any other Holiday Inn's. Also the breakfast said it opens at 6:30 but didn't open until after 7:00.

Clean and location

Love the new update of all of the property since the remodel.

Very clean and user friendly

I think they need different options for breakfast.

It's nice and well maintained

Staff was great. Room clean!

A

Quite puzzled by the fact guest are charged a daily fee to park in the hotels parking lot. It's the only available space to park in the area. No alternative parking options were provided. This wasn't disclosed when I booked through Expedia. The front desk shared this is something the hotel had just recently implemented. A real stretch and opportunistic act against "supposedly valued guest." The fee wasn't a lot, it's just a poor customer service practice!

it was ok

Overall good experience, one of our beds needs new springs. It kept making a noise every time my kids turned or moved.

Very clean 👌 place.

Clean & convenient

Very noisy hallways, voices carry into room as though no wall is even there. Worst ever. Other than that, really good, but that's a really bad issue.

Great service

Air unit had problems, maintenance was quick to respond and solved the issue

a

I did on another app

It was pet free, and very clean.

Decent hotel, however on Friday morning we got to the breakfast at 0845 and it was open til 0900, had no food. Asked the worker she didn’t even respond to me just walked off.