Overall Ratings & Reviews Holiday Inn NIAGARA FALLS - BY THE FALLS by IHG, an IHG Hotel

The manager was awesome! When we got our room, the people next door had a crying baby. My husband and I didn't get any sleep until late that night and the hotel manager was kind enough to move us the next day so we could get some rest. Thanks again!

It was ok

The floor wasn’t clean gd :(

Clean/Decent place to stay

Noises from adjoining rooms very loud. Could not sleep properly at night. Bathroom not as clean as expected for that kind of price.

Nice area, clean rooms and decent price, also free parking

Our room smelled like weed at one poibt coming threw the bathroom and it was like sleeping in an apartment building with children running back and forth above us .... could hear doors slamming at any hour ... floor in room slippery and no hot water for a shower

Dont recommend for a nice getaway, our room had mold next to the bed and all along the wall in the bathroom. The parking lot attendant yellled at us as we entered even though we had a pass thta we had already payed for and showed to him. Still did not allow us through we had to use a farther entrance to try again.

Bathroom was old cracked walls and tub. Shower curtain was stained. Chair in the room was dirty and stained. Noisy and smelled like weed.

Overall was good experience

Friendly staff, clean rooms, free parking, convenient location to the Falls.

Room had a smell and had to go to laundry room to use the microwave

Overall the experience was wonderful my family and I love everything about this vacation.

bed sheets were not clean bathroom was dirty.cannot talk to reception via phone in a room.

Good hotel

Location was perfect!

Place is okay. Staff friendly

Breakfast was delicious. Great options

It’s a decent place to stay. Staffs are very nice.

Very clean. Staff was vey nice and helpful. Need a room for elderly to play cards.