Overall Ratings & Reviews Holiday Inn Express & Suites LACEY - OLYMPIA by IHG, an IHG Hotel

Clean, big room, nice shower. Only one elevator so we kept taking the stairs which wasn’t an issue for us. Easy parking and great breakfast! We would stay again!

Room was not clean. Hair in the shower. Baseboards missing in the bathroom. Mold in the shower. I don't think the floors have been washed in a long time. I've stayed here a number of times and have never had this experience before. I hope it was just a one time thing.

There was toenails on the floor leftover by obviously the previous person in the room it is obvious they have had problems with either crime or something else similar they have very strict rules there the breakfast is pretty good though but I would definitely recommend locking your car and doors at all times

Veey nice!

The bathroom smelled like old rag. Soap dispenser was empty. Bathroom vanity was dusty and mold around the tub. I got bug bites every where that I had to go to clinic to get antibiotics. We called the hotel to let them know. They said the manager will get back to us but haven’t heard from them.

Could use one more comfortable chair in the room. Prefer to have soft closing toilet seat that don't bang shut when you put the toilet seat down. The dining room could have a few more tables and chairs. We noticed families going back to their room because there wasn't any room for them in the dining area. Our bed was very comfortable. The room was very spacious. There was some highway noise, but only heard it in the morning.

Very nice

Great clean room, very friendly staff

Room was sub par on cleanliness.

Not bad probably would stay again if the price was good. The door did not have a good seal and needed to be replaced.

No thanks

The power blinds were cool.

Omelettes on the free breakfast were delicious! Very nice place, comfy beds. Nice staff.

This is a great location and the staff is thoroughly committed to a great guest experience. We were warmly greeted every time we walked through the doors.

Great breakfast! Great stay!

Very comfortable, everyone was kind and polite. Service was great .

Friendly staff

Comfortable stay

Great place to stay for a few days and chill out. Love the breakfast food!

It’s a very good place to stay very friendly and very clean