Staybridge Suites GUELPH by IHG

Explore Staybridge Suites GUELPH by IHG
9,2
Exceptional
From 1.010 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,4

Traveler Reviews Staybridge Suites GUELPH by IHG

Number of reviews per page
20
40
Top reviews
David
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent- would stay again!
Chris
icon-
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean and modern hotel with great amenities - free breakfast and evening meal (some nights), pool, gym, laundry. Free parking. Good value and only minutes from downtown or to the University. Only downside is it’s not walkable to any dining options, but it’s a short drive.
Justin
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice clean room. Very nice and friendly staff. Parking was very convenient and felt safe.
Lori
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean room, friendly staff, good breakfast
Laura
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean space.
Elaine
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice stay at this hotel. The room was very clean and well maintained and the breakfast was excellent. The staff were professional, although not especially friendly. I will stay again so I can try the pool.
Grace
icon-with Friends
with Friends
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What I did not like was Staybridge charged me $11.76 more than Expedia quoted. When I called Staybridge to inquire, they told me to contact Expedia who in turn said they needed to contact Staybridge. I also needed to send a photo of the charge on my credit card. Expedia then responded with an email that Staybridge had charged the correct amount. Two hours later I received an email again from Expedia that Staybridge had processed a refund on my credit card. When I checked my card, there was no refund. I again emailed Expedia who responded that the refund can take 7-10 business days. So now I wait for a refund. This has taken a lot of my time and I would have expected some form of additional compensation for all the trouble I went through but none was offered. Normally, Expedia has always offered great service, but this was disappointing. I am not sure who was responsible for this mistake, Staybridge or Expedia. The hotel was very nice, the staff were friendly, with the exception of stains on the arms of the couch, the room was clean and the breakfast was great.
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Gurjant
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing
TONI
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the layout of the lobby, coffee bar, and sitting areas. It was nice to have access to a pool.I found the suite to be clean and sized to meet our (2 person) needs. It was nice to have access to a full sized fridge and microwave. Just a suggestion perhaps a microwave/convection oven. Not crazy about the tv's placement but then only watched while eating. The staff were really great! It was easy to relax and find all friendly and helpful.
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Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place was perfect for what we needed. The breakfast was amazing! The staff were incredible as well! :)
Elizabeth
icon-Family
Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Didn’t like the room layout, bath needs a little updating. Bed was only queen, not overly comfortable. Did not use any amenities nor breakfast. Close to highway, nothing to walk to. Do not clean room daily. Nothing bad but not great.
Robert
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes breakfast was good.
Chad
icon-
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean.
Tara
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed for only one night but from the little time I spent at Staybridge, it was wonderful. The room was beautiful. It was spacious and clean with great amenities! It had a separate bedroom to the sitting area and decent kitchenette. Someone I traveled with used the gym and he was happy with his experience. They had welcome cookies to offer us upon our arrival, the included breakfast was great and the entire premise was kept really clean. The price from Expedia was fair and trainable. I would definitely stay again! Thank you, Staybridge for understanding customer secure!!
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Melody
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean facility, very pleasant staff, large rooms, very pleased about everything
Tanya
icon-
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location was just what I needed.
Masud
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was excellent, staff was super friendly
Terri Lynn
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Will be back!
Tina
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

nice front desk staff
Milica
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was perfect! Loved the mini kitchen and I loved the breakfast. The staff were very friendly and helpful. Our room was comfortable and clean.
Number of reviews per page
20
40