Room was very nice and clean. Had supper at casino was very good very nice atmosphere

The staff are very good. The room was very nice and the resort was very cool.

I loved the quiet. Very peaceful. Food was very nice as well. Staff were wonderful.

Stayed for only one night while in town for a funeral. Clean, renovated room and great service!

The hot tub, and pool were great.

Excellent food service. Both appetizing and appealing in presentation.

Stay was perfect.

Nice and clean room. The heated swimming pool is great and the hot tub and the sonna as well.

No breakfast. Had early morning flight so they didn’t have any fresh coffee to go.

Lovely hotel, check in process was rather slow. I had a two queen bed, the beds were incredibly soft and not very comfortable. However the restaurant and lounge were great!

The heating/cool in room system was loud & woke us up every time it started. We did not eat at the breakfast room due to prices!. At the price per night for the room, we were expecting Free Continental Breakfast therefore we chose to eat at a nearby ABC Restaurant. It was a first time experience at that resort but we will not go back..too expensive.

Clean room!

Well, I wrote the resort prior to arrival about their misleading best price guarantee. No reply. Resorts usually have complimentary coffee in lobby and robes so guests can get and from the pool. Nothing. Casino no longer has card games. Just VLT's. Worst of all, toilet was installed far too close to wall. That was a surprise and uncomfortable challenge. Someone with larger dimensions would be forced to use the lobby washrooms.

The room was spacious and comfortable. Staff were so accommodating. The restaurant serves great food and some interesting cocktails.

Dont book in unless it is in person i was locked out of my room i booked on expedia my guest checked in and had both keys told them i was missing a guest they knew she had booked into my room and acted like they had no idea who i was sent me to cassino i played for 3 hrs then asked if my room was ready they again asked my name and said oh your already booked in ill just give you an extra key pure incompatence i went to my room where my guest was fast asleep in her bed after i had asked everyone at the property if they had seen her plus they said she had given her name was not me felt like i was held hostage outside my room so i would spend money at beakfast reastraunt and then 3 hours playing in the cassino while all the while they had checked my guest into my room and gave her both keys was not impressed at all other then that was nice place full of nice guests friendly guests nice wait staff i ended up leaving a day early didnt want to stay there more than 1 night i will not be back not my kind ofplace at all booked another room elsewhere in person for my last night in cranbrook i was there for medical appointment .

I like this hotel.

The staff was very friendly and courteous. Our room was sufficient and clean. I have no complaints overall. If I could say one thing, the coffee in the room left something ro be desired. The Kuerig was easy to use but the provided pods were either old and stale or just not good. When you start your day with a coffee, it really does need to be Great. However, over all our stay was great and we will come back the next time we head to Cranbrook.

Sweet resort with beautiful views but prepare to have to go into town / eat in your room and not eat at the hotel with your young children. I have a 2 year old and didn't realize there wasn't a kid friendly restaurant there.. one is in the casino and the lounge has entrees for $40 each and very limited options. Otherwise the room was nice and clean!

Breakfast menu was small and was a little pricey, but that’s to be expected at a resort. The jets in both hot tubs were not working very well, but at least the hot tub was hot unlike other places I’ve stayed and it was luke warm. The steam room was out of service. The heated pool was great.

We went there to celebrate our 50th Wedding Anniversary. Brenda and the other staff were exemplary in welcoming us and checking in. We had a great dining experience in the Numa restaurant. Room was perfect. If we hadn't lost $250 in the Casino it would have been better but I blame no one for that!!!