Our first stay here and hope to return some time. Very reasonably priced. Great room and comfortable bed. Staff very helpful and friendly with nothing too much trouble. No pets and we didn’t use the pool or spa as we’re in our 70s and were keener to go out and take advantage of the gorgeous weather and beautiful countryside and beaches!

Easy to locate, nice view across the water, great walking area. Hotel room was a bit small for my liking, bathroom was compact. Breakfast was good.

Lovely hotel.

Very friendly and eager to make your stay as comfortable as possible and the dogs

I’m writing to escalate a complaint regarding my recent stay at Polurrian Hotel, booked through your platform from 18th to 20th July 2025 (Room 204). This is now my third attempt to seek resolution. Despite multiple emails and calls, the hotel has failed to respond meaningfully. When they do reply, they claim not to have received previous correspondence. Their refusal to cooperate has left me with no choice but to request your direct intervention. The stay was deeply disappointing, with multiple issues that fall far below the standards advertised on your site: • Unhygienic bedding: We discovered what appeared to be fresh blood stains on the mattress topper. Housekeeping responded but could not resolve the issue. • Misleading facilities: The gym was in poor condition, with broken or missing equipment. Staff showed no concern when we raised this. • Restricted access due to wedding: We were unable to access key areas like the lawn and pool due to a private event. Reception claimed guests were notified, but we received no such communication via Expedia. • Poor maintenance of spa and pool: The facilities were dirty, damaged, and unsafe. I have photo and video evidence. • Neglected games room and snug: Equipment was missing or broken, and the space was left in disarray. Loud music from the events room disrupted our evening. While breakfast and spa treatments were excellent, they do not compensate for the overall lack of cleanliness, maintenance, and customer care.

It was lovely to be right on the South West coast path from the hotel door. The staff are really friendly. The food was well cooked and the menu included pizzas. We used the leisure centre but unfortunately not the outdoor pool as the weather was awful. We will stay here again when we're in the area.

Lovely views and friendly staff. Missing a final polish and speed of service . Shame the indoor pool had to booked around local lessons and that the gym had old and slightly tired equipment.

This is a lovely, comfortable hotel and I will definitely return. The staff were friendly, efficient and helpful. The food was wonderful and plenty of it. The grounds were beautiful . I would recommend The Polurrian to anyone looking for somewhere to stay around Mullion.

Lovely Hotel with a great location above the beach. On a Hot sunny day its hard to beat. Lovely panoramic lounge/diner and food was excellent.Would stay again and will be amazing when the Pool is re developed.

Really friendly and welcoming check in for our two night stay. Our room was on the ground floor overlooking the terrace with a wonderful sea view and had everything we needed. It was spacious, clean and quiet with a comfy bed and plenty of room for our belongings. We ate in The Vista Lounge and enjoyed the most fabulous, extremely tasty meal whilst taking in the beautiful sea view and gorgeous sunset. We were not hurried along to leave and stayed a while longer for some after dinner drinks. Overall we very much enjoyed our stay particularly the outdoor swimming pool, which was warm, clean and very inviting. Two slight negatives from us would be (a) our tea, coffee & milk supplies were not replenished as we were told they would be, so we had no milk for our morning cuppa when we woke up and (b) we love dogs, but there were several in The Vista while we were eating our meal. Not usually an issue, but at one point they all started barking at each other which in the open space was very loud and it echoed a lot. We totally understand why people would want to take their dogs away with them, but it’s questionable whether they should be allowed in indoor areas where guests are eating. In summary, a very well appointed hotel in a fabulous cliff top location that (as we only live 45 minutes away) we would definitely stay in again.

Wonderful stay in this stunning location, all staff so friendly and helpful , didn’t want leave . Absolutely loved this hotel

The view around the area is amazing! It also has a walkway to the beach.

Beautiful hotel with stunning views. The restaurant serves great food in a very relaxed atmosphere with breathtaking views.

Stunning location, fabulous sea view room, beautiful decor throughout hotel and picturesque views of sea from both bar area and restaurant, fabulous walks, staff friendly and helpful, would definitely recommend this hotel.

The hotel had a lovely relaxed atmosphere. Walking through the entance the view is striking with stairs down to a panoramic bar and lounge area. Our sea view room was completely uninterrupted with a superking comfortable bed. Good sized bathroom with a good shower. Food was good and reasonably priced. We will definitely stay here again

I booked a deluxe room with sea view , however we received a free upgrade to a two bed house in the grounds of the hotel with it,s own hot tub so I can,t review the hotel bedroom. The house was amazing with wonderful views. Plenty of room for a family to relax and play. Everything was clean and in good condition, king size bed was really comfortable. Staff were friendly, breakfast was good with plenty of choice. We only ate dinner one evening as we were out and about, this was good. We did ,t use the health spa or the outdoor pool so cannot comment on these. Based on my experience I would recommend this hotel.

Firstly I must say that the service and food was excellent. The menu was extensive and delicious. The staff were brilliant- nothing was too much trouble. My spa treatment by Lucy was probably the best I’ve ever experienced. The hotel is clean and comfortable. The dining areas are well laid out and well maintained. The room was spacious enough although perhaps a little dated, and a little more storage space in the bathroom and bedroom would be beneficial. The snug was cozy and had several board games, these could do with updating as there were lots of games not complete, that said, although we didn’t use it the games room looked good and was well used mostly by children. Unfortunately the weather was not favourable as the cliff path walks are on the hotel door step and the nearby beaches looked nice. The hotel pool was closed for renovations so hopefully that will be a bonus. Overall a very pleasant stay.

Beautiful location but the spa is not great outdoor swimming pool is ok and indoor pool was ok aswell not to small lots of stairs to the rooms and no air conditioning what so ever room was roasting hot even with windows open but the location is amazing would go again but use a different hotel

Anniversary stay for 3 nights, sea view room exceeded expectations. Beautiful gardens and fantastic views from the dining and bar areas

We stayed at the Polurrian for two nights and ate in the vista lounge both evenings. Generally the hotel is good, beds are very comfortable and the shower is powerful with plenty of hot water. Nice touch having fresh filtered water and fresh milk in the fridge in the room. Service in the vista lounge was quite slow although on the first evening staff were well aware of the delays and did compensate us with money off the bill. The lack of a lift could be a problem for some as the stairs to the 2nd floor are quite a trek and steep. We were offered help with luggage but declined as we didn’t have a lot. All in all a good stay and would stay again