Overall Ratings & Reviews Gaia Hotel & Spa Redding, Ascend Hotel Collection

Huge rooms… pleasant area around and landscaped nice. Restaurant is very good!!!!

Great place

A perfect place to stay with a cool strucural design and beautiful setting.

They advertised free breakfast but it was not free. the carpets were dirty and smelled.

The woodside grill could work on thier customer service and food was not up to par. Outside of that it was a really great experiencefrom check in to check out

Everything you could ever want in one place. The staff are so friendly and helpful it is like family. Came here to deal with a family tragedy. The staff went the extra 10 miles to ensure we were able to take care of our family. Exceptional service and very compassionate people working here. We visit Anderson at least 6 times a year. This is our go to place to stay. Believe me, there is nothing within 20 miles in any direction that is better than this. It’s a win on every level. Restaurant is great! Lots of places to hang outside. The river is literally on the property. You can fish!! Again, it’s the best in the entire Redding/Anderson/Cottonwood area at exactly 12 minutes from downtown Redding on I5.

No elevators, limited parking

Bed was very uncomfortable

Staff was extremely friendly. I mean EXTREMELY friendly (one, Kelly, saw I had a surfboard and offered me two he had received for a job he’d done in LA. Mines tail had just come off so it was a life saver. 2 free surfboards. How’s that for customer service!) The waitress, Diana, was very friendly as well. 50% off breakfast if you stay there meaning I got a pretty good breakfast for about $10. (It’s actual restaurant quality not a breakfast bar.) Has a little “lagoon” (some ponds and fountains) but the Sacramento River was right there! So I just walked down there and sat. Which was very beautiful and teeming with nature. Very peaceful. Could use a path or bench down there. Would recommend. Would stay again. Not expensive. Nice place.

No working tv which they knew when they charged me full price for the room

Beautiful property right on the Sacramento River. Unique, lovely rooms.

Rooms and location was great. Very friendly staff.

Loved the outdoor spaces. No phone in the room, so I was unable to call the front office in the middleof the night. NOT quiet. Neighbor had barking dogs. People above us stomped around until past 2 am on both nights of our stay. If you stay request upstairs. The rooms are not very sound proof. Floors were not cleaned properly and the shower was outdated. Price of room was very reasonable.

No hot water for 2 days hotel key didn’t work every time we left room. No room service and only 2 towels for 3 days with 2 people.

quiet, TV worked well. Internet access was good. Check in was very easy. Second day of our stay the room was not made up and towels were not replaced.

Room spare-modern and super clean. Staff helpful and accommodating. Loved sitting on the patio with a view of the reflecting pond.

When we are in the area always stay here. Great food, clean and comfortable hotel.

I love this hotel. I stay here everytime I’m in town. Beds are big and comfortable. Great tv with good choice of channels. Great restaurant and full bar.

The property is beautiful and the staff is very nice. The Dish/TV didn't work very well and there weren't any towels by the pool, but over all I would probably stay there again.

Unique rooms set up around the lobby.