Stayed on the signature lounge for the first time and it was perfect, lovely touches having the lounge area with free Prosecco, and breakfast in the morning on the 6th floor was exceptional
Patricia
with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property is very nice. The only complaint is that only one elevator was working. The hotel needs to be more proactive when all guests depend on it. Never saw anyone trying to fix the other two elevators.
Jason
Business
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great stay - really helpful stsff
Damian
with Partner
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I would have given it 5 stars but for the lift issues out of 3 lifts only one was working and it was near impossible to get in a lift as overcrowded and huge waits for the single lift
Michelle
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful stay, fabulous food
James
Business
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great stay overall! The hotel was clean, comfortable, and well-maintained, with friendly and helpful staff. Everything ran smoothly and the atmosphere was really welcoming. Would definitely stay again.
Steven
Business
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was excellent apart from only having one lift working all week, which often meant waiting 10-15 minutes to traverse the complex
Cody
4,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I arrived at the hotel they collected my things before checking in would not have came if I was told all the restaurants were closed
Fin
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The pool, hot tub and saunas were lovely! All perfect temperatures and open late. Excellent 👌
Alan
with Partner
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very high standard of decor and cleanliness. Staff friendly and genuinely interested in engaging with you and very helpful.
Alastair
with Partner
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Mentioned the potholes to the concierge who said that he had complained to management multiple times.
Everything else was super.
Chris
with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing hotel everything was perfect, the history, decor, feel, food all brilliant
Rebecca
Business
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Swimming pool out of action evening of stay
Emmanuella
with Partner
8,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Sauna and steam was nice
Patricia
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Wonderful stay in a lovely bedroom. Not impressed with the cooked breakfast. Bacon overdone and tasteless. Everything else ok. xx
Cathryn
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Good food
Jatin
with Partner
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Really enjoyed our stay!
The receptionist was amazing, she established we were on our mini-moon and gave us a complimentary upgrade - thank you so much.
We would advise that you book the spa session in advance if you’re visiting during school holidays.