I recommend DO NOT STAY at this property. To start the rooms are very dirty and in bad shape. Closet doors falling off, drawers with broken hinges, the bathroom and all floors were very dirty, mold was in the bathroom, and the room had a strong sent of urine. The hair dyer was filthy and broken. The front door has large gaps to the outdoors. The air conditioning system lacks greatly in all buildings and broke completely in our building. They kept promising to move us and never did. They will act like they care, but they will do nothing to improve your stay and keep promising a solution which they will not deliver. The shower water was almost as salty as the ocean, the food is not very good, and the drink bar area has the worst smell, it’s rotten and makes you not want to breathe when you order a drink. At night there were multiple very drunk employees getting off work roaming the property and being loud. There are many beautiful hotels in Mallorca, please save your self the headache of this sub par hotel. Specifically Lucia and Chema went above and beyond to make our stay miserable. After 3 days we checked out and went to another property.

The property is ok . The food is not super great but a lot of choices . The beaches nearby are amazing. The air conditioning in the rooms is a bit weak . I would add some gourmet dishes to your menu .

M

This hotel is very family-friendly, with plenty of activities and entertainment from morning until night. There are pool games, sports activities, evening shows, circus performances, magic shows, and even a silent disco. The all-inclusive package offers delicious meals at four restaurants, as well as snacks, coffee and most drinks at cafe, food truck and bars throughout the day. There are also excellent sports facilities and a sports bar. It’s an ideal place for kayaking, paddleboarding, and snorkeling. The beachfront location is beautiful, and the sea is calm and crystal clear, making it easy to see fish swimming in the water. Putting water shoes on can be required as rocks under the beach. Overall, it offers excellent value for money. The only downside is that it can feel quite crowded this time as it’s a very popular resort. When the time is not peak, I would like to cone again

The hotel is in a great area with access to a beautiful beach. The staff was courteous and always ready to help. Lots of families, kids’ friendly, safe, perfect for a family vacation. Food was good.

It was very family friendly, definitely more for kids. Our rooms were large and very clean.

Lovely hotel, great entertainment!

They put us in old rundown rooms far away from the restaurants and other amenities. The food was not great. Only buffets were available and the hotel was soooo busy. Parents weren’t watching their children in the restaurants and the kids were touching everything and licking the utensils. Not pleasant at all!!

This is a great holiday to keep the kids entertained (which is mostly what we wanted). The food was good and tasty. I felt spoilt with the huge amounts of red prawns on offer almost every night. The pools are fantastic, the lifeguards on patrols were amazing at keeping everything fun and safe. The playground is also great we used it a couple of times in the evening. The complex is big - we stayed in block 42 - and had no trouble getting around. The location setting is beautiful - fantastic outlook. We didn’t use the kids club but I loved the way it was run and the staff really are great. The rooms are a little tired, quite small and there is a drain smell but they are clean and quite comfy beds.

The resort was amazing! Great food, friendly service, and tons of activities for the whole family! We enjoyed all of the evening shows! The Disco, Rock, and Addams Groove were so impressive! The fire show at the beach was a great time too! Highly recommend for families - especially those with younger kids!

Great location

Generally a very nice holiday. The positives: firstly a big thank you to all the staff, everyone we met was friendly and helpful, absolutely a great team. The food, great choice for all and excellent quality, very enjoyable. (remember it's a family resort so can be a bit chaotic at times!) Lots of entertainment especially for the kids. Kids loved the little beach and the hotel is located only 5 minutes (by bus or taxi) to a lovely little town/marina if you want to get out. Negatives, nowhere for adults to get away for a bit of peace, no adult pool or bar so for us poor grandparents it was "full on". Our rooms were quite old and dated, (block 12) which was a shame and did "spoil" the experience. We did bring to their attention a couple of issues after a few days, which we thought had been resolved including a damaged bathroom window. However in one of our rooms that bathroom window fell open with no warning if one of the children was underneath, I dread to think. The tiled floor in the bedroom was sinking resulting in tile cracking with sharp edges. I believe block 12 is the only accommodation not refurbished yet and other blocks did look new. I would say the management did seem genuinely concerned and helpful in finally getting the window repaired but we should never had been put at risk in the first place. That incident did spoil what would have been a lovely family holiday.

Family friendly . Super clean . Great food . Great facilities

Fantastic hotel with friendly and helpful staff. Beautiful beach on site too

This is a perfect family hotel. That it is in a resort, makes it so relaxable, and there is no worries about people stealing, like on a public beach. Also you don't have to go around worrying about your children. A safe and relaxing super place

Das Hotel hat ein grosses Angebot für Kinder, wir waren mit unserem Kindern und Enkeln dort. Essen und Getränke waren wunderbar. Wir würden trotzdem nicht mehr dieses Hotel besuchen weil wir uns was die Entfernung von unserem Apartment zum Hotel betrifft, sehr unzufrieden waren. Mit 2 Enkeln 4 Monate und 2 Jahre alt hat man uns ein Appartement Nr.4540 und 4541, die als Familienzimmer deklariert waren !!! zugeteilt,welches in maximaler Entfernung zum Hotel lag. Ca. 400 m. Entfernung zum Haupthaus mit Speisesaal ohne Rampen für die Kinderwagen. Wir mussten vom Appartement eine starke befahrene Straße überqueren, anschließend 2 Kinderwagen 3 Treppen ( nicht Treppenstufen) herauftragen. Das hat uns den Spaß am Urlaub sehr vermiest. Als wir, bzw. meine Kinder um ein näher zum Hotel gelegenes Zimmer baten (hier hätten wir keine Treppen steigen müssen) sollte dies 75 Euro pro Tag extra kosten. Im Angebot des Hotels lässt sich in keiner Weise ersehen, dass die Familienzimmer aufgrund der Entfernung und der Treppen die zu steigen sind, für Familien mit Kleinkindern vollkommen unzumutbar sind. Zumindest konnte mein Sohn erreichen, dass er sein Zimmer von der ersten Etage ( noch einmal 2 Treppen mit Kinderwagen hochtragen) in ein ebenerdiges Zimmer tauschen konnte. Als Fazit bleibt, wer auf die Familienzimmer Falle hineinfällt kann zu jedem Essen 10 Minuten laufen und Kinderwagen über diverse Treppen hochtragen. Sehr schade dass es ansonsten ein sehr empfehlenswertes Hotel ist.

Hotel clean and comfortable. Loads on offer. Food was good with wide range. Weather gorgeous. Staff friendly and helpful.

Brilliant stay. Very satisfied with the pools, restaurants, staff, and entertainment. Guests should be aware this property is massive so if not centrally located you have to walk across to the main restaurants and stage. It is also very busy in peak season with thousands of visitors.

Amazing reception staff who went above and beyond to accommodate us when it transpired there was a problem with our booking. All other staff were so hardworking, polite and helpful - iberostar please give them a raise! Food was delicious and entertainment was fab, we particularly enjoyed the acrobats and the kids loved the Moana themed show. Didn’t use the kids club but it looked great and the staff were awesome. Kids pool was a big hit with our littles. Thankyou for a fab holiday!

The food in every all inclusive restaurant was really good! Every meal was great. The staff was very helpful and friendly.