Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Grande Centre Point Ratchadamri. Thank you for sharing your feedback. We are delighted to hear that our team’s quick responsiveness and helpfulness made your stay comfortable and smooth. However, I am very sorry to hear that you encountered a pest issue and noticed dust in your room. Please accept our sincerest apologies, as this is certainly not the standard of cleanliness we strive to maintain. I have immediately alerted our Executive Housekeeper and our professional pest control provider to conduct a thorough inspection and treatment of the room to ensure this does not happen again. We appreciate you highlighting our service quality despite these setbacks. We hope to have the opportunity to welcome you back and provide you with a truly flawless experience. Grande regards, Wimonrat.S (Miss) Assistant. Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Grande Centre Point Ratchadamri. Thank you for sharing your feedback. We are delighted to hear that our team’s quick responsiveness and helpfulness made your stay comfortable and smooth. However, I am very sorry to hear that you encountered a pest issue and noticed dust in your room. Please accept our sincerest apologies, as this is certainly not the standard of cleanliness we strive to maintain. I have immediately alerted our Executive Housekeeper and our professional pest control provider to conduct a thorough inspection and treatment of the room to ensure this does not happen again. We appreciate you highlighting our service quality despite these setbacks. We hope to have the opportunity to welcome you back and provide you with a truly flawless experience. Grande regards, Wimonrat.S (Miss) Assistant. Front Office Manager

Dear Bahari W. Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are so pleased to hear that you found the room to be very comfortable and clean. Ensuring a restful and immaculate environment for our guests is our top priority, and we are thrilled that we met your expectations. Thank you for choosing to stay with us, we hope to welcome you back in the future. Grande regards, Wimonrat.S (Miss) Assistant. Front Office Manager

Dear D***a, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are absolutely delighted to hear that you experienced our friendly staff, enjoyed the cleanliness of our rooms, and appreciated the completeness of our facilities. Providing comfort and quality service in all three of these areas is what we strive for. Thank you for choosing to stay with us, we hope to welcome you back in the future. Grande regards, Wimonrat.S (Miss) Assistant. Front Office Manager

Dear Guest, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are delighted to hear that you had a very pleasant stay and that you enjoyed the spaciousness and cleanliness of your room. We strive to provide a comfortable and pristine environment for all our guests. Thank you for choosing to stay with us, we hope to welcome you back in the future. Grande regards, Wimonrat.S (Miss) Assistant. Front Office Manager

Dear Valued Guest, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.we truly appreciate it. We're sorry to hear that your first impression during check-in didn’t meet expectations. Providing a smooth and welcoming arrival experience is very important to us, and we’ll be reviewing this with our team to ensure improvements are made. We hope the rest of your stay was more enjoyable and that you'll consider giving us another opportunity to provide a seamless experience from start to finish. Your insights help us grow, and we’re grateful for that. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear T***i, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are glad to hear that you had a comfortable stay with us, enjoyed the food, the service also met expectations and enjoyed the room upgrade. We do hope you return to stay with us and look forward to welcoming you back again in the near future. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear Maya A. A., Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are pleased to hear that you appreciate our location. We sincerely apologize to hear that the cleanliness did not meet your expectations, especially lack of refiling in-room amenities. Your feedback has been seriously brought to the attention of our housekeeping team for improvement, ensure it meets the standard. We do hope you would be willing to give us another opportunity to welcome you back again. It would be our pleasure to be of service to you and turn your experience around. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear A***k, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to hear that you satisfied with overall aspects, including location and service. We do hope to have the opportunity to welcome you back and look forward to hearing from you again soon. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear Phan T. B. H., Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We're delighted to hear that you enjoyed the tranquility and cleanliness of our hotel, as well as our efficient check-in process, delicious food, reliable taxi service, and overall excellent service. We can't wait to welcome you back for many more visits in the future. Grande regards, Kandith B. (Mr.)

Dear L***n, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to hear that you enjoyed your stay with us and that we could provide you with a memorable experience during stay. It's fantastic to know that the upgrade to a suite made your stay even more special, and that you and your family took full advantage of our facilities. We are especially glad to hear that your daughter enjoyed the game room and playground our goal is to ensure that families feel right at home. We appreciate your feedback and look forward to welcoming you back in our property again in the near future. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear Reza P. M. P., Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to read you had an amazing stay with us, found our hotel is in perfect location, easy access to major shopping malls. Moreover, had a comfortable stay in our spacious clean room as well as satisfied with attentiveness staff service. We appreciate to your kind recommend our hotel. We do hope to have the opportunity to welcome you back again and look forward to serving you again in the near future. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear D***l, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to hear that you found our hotel is getting better and hope you keep ongoing stay with us on your next visit to Bangkok. It would be our pleasure to welcome you back and to be of service to you. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear G***t, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are sorry for any inconvenience about our location. Your feedback has been brought to the consideration of our management team to explore ways to improve our products and services. We do hope to have another opportunity to welcome you back again and look forward to hearing from you again in the near future. Grande regards, Kandith B. (Mr.) Front Office Manager

Dear erni Yusnita, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We appreciate your positive feedback about our hotel and glad you satisfied with our services. It would be grateful if we have the opportunity to welcome you back again and look forward to hearing from you soon. Grande regards, Kandith B. (Mr.) Front Office Manager