Overall Ratings & Reviews L'Auberge Casino Resort Lake Charles

The room and pool looked great

Great place and great stay!

Love it all

We always stay at the Golden Nugget but were pleasantly surprised with our stay. The amenities were top notch. The only complaint was the noise. Walls and doors appeared thin. Full conversations were heard from the room next door and the cleaning staff in the hallway.

First time at the property. We will definitely be back!

Very nice place to visit

very relaxin

Nice hotel and casino. Very close to another casino. Plenty of dining options. The bed was a little soft. We had issues with our tv remote but it was quickly replaced. Nice stay

Property grounds are attractive and well maintained. Our room,with a lake view, was stylish and clean.

The bed was in an angle where you feet was above your head.

The hallways at night were a little loud. Lots of loud folk and kids running up and down the hallways. Food did take a bit longer to get when ordered from their app. But it was a great place to stay will stay again. Would recommend! Just a busy week I guess.

Great Stay, outstanding customer service, no issues checking in, clean room, all staff very professional and friendly.

Terrible customer service

Convince

Room was clean and had everything we needed. We enjoyed the lazy river and pool area, and during the week it was not overcrowded as those places can sometimes get. Overall great stay.

AMAZING

Would definitely stay here again - rooms were nice and very comfortable

5 🌟

The property was nice and clean but check in was absolutely terrible!! Their system was down and I had to wait nearly 2 hours in line to get a room!

The bedroom sheets had stains, and the water in the pool was murky, making it unsafe to enter. The check-in staff were rude and argumentative with me. We waited an hour for our baggage, and no one seemed to take the time to assist me in this matter. The excuse I received was I just clocked in, ma'am. Wow!