The location was great and very convenient. The staff was friendly. We used the massage service and it was nice. The room was clean but old. We didn't like the beds. They were too old and the mattresses were sagging. The elevators were very slow. Breakfasts were simple and basic. Overall, I don't think they're a 4-star hotel. A 3-star is more accurate, and for this point, the price should have been cheaper.