Overall Ratings & Reviews Hilton Garden Inn Albany/Suny Area

Parking for a larger vehicle was difficult

The hot water was off for more than half the day. They never provided a timeframe that it would be fixed. My wife and I had to tough out a cold shower before leaving for our event. To make matters worse the 2nd elevator was broke when we had to leave. Had to take the stairs and walk around the building to the parking garage. 1st elevator was down for maintenance our entire stay!

Clean, transportation options,

Great stay!

Very comfortable stay.

I was slightly confused with working the tv and wifi, the man at the front desk was very pleasantly helpful. The hotel has been very nicely redone since we were here last here.

Everything was grest

Great

Hotel was clean and comfortable. Check in easy and parking available.

I would stay again !

I was very disappointed that we did not get room cleaning at all over our 3 day stay. We had to go get coffee pods, towels and anything else we needed in the room. I'd of thought that at least we should have had fresh towels, trash pick and beds made for the cost of the rooms per night.

Everything was clean, staff was friendly. Very nice inside. Outside, parking was a major issue. The only area not parked full had screws from the remodel all over the pavement. I picked up many. The parking garage had half the slots filled with remodel junk. A better organized remodel could alleviate some of this issue. Doubt I would stay here again.

Great restaurants close by.

I was so happy with this hotel! It was very clean and comfortable. It’s such a convenient location if you have a student in SUNY ALBANY which is directly across the street. The best part was that I was able to bring my dog! I enjoyed my stay and will be back often!

Our room was very clean and had great accommodations like fridge and microwave. Staff was very friendly and helpful. Our stay was very relaxing and comfortable.

The hotel was super clean and the room I had was recently updated. I had plenty of room for myself and my belongings. I was able to unpack on my first day for easy access during my stay. The bathroom had shelves! And a light right in the roomy tub/shower. There were no strange smells and the best was so comfortable, I wanted to bring it home.

i like everything

Very clean, nice staff. Construction going on at this time but did not interfere with stay, except having to enter from the back of the building.

I loved my room, very cute and clean. It had everything I needed. The bed was amazing, I will be coming back again.

Rooms were clean very nice staff. Didn't know they were renovated the hotel.