Overall Ratings & Reviews Holiday Inn Express & Suites MILLINGTON-MEMPHIS AREA by IHG, an IHG Hotel

There is only 1 elevator which is a serious design flaw. On a Sunday morning between guest and housekeeping it's almost impossible to get on the elevator. You either need to wait because it's constantly full or take the stairs.

My stay was great had no problems with the hotel. The only problem I had was with Expedia check in, it took me an hour to check because Expedia messed up. The check in Process is always like 10 minutes. I sat in the lobby until the hotel staff was able to resolve the problem, very inconvenient for me.

Very friendly staff, very accommodating

Seems to be a safe area and very parking and a clean hotel

Very friendly staff

Enjoyed my stay

We liked everything about our stay at this hotel - nice, clean, comfortable room; fun indoor pool; delicious breakfast; knowledgeable & courteous staff; convenient location!

Nice location

Convenient to restaurants and shopping.

Check in was horrible! The hotel said they were booked and did not receive confirmation that the room was paid and are trying to charge me again!

Thanks for another great Holiday Inn Express experience!

Hotel Clerk was out of line and rude to my Grandkids, she didn’t see my Sister and I coming up behind them and talked to them like crap and when she saw us Adults she tried to make light of it but when I ask for Management she acted horribly bad ~ pointing a tv remote at us and being very loud, Management apologized but could not control her as she continued to run her mouth to other staff members about us ~ never seen such poor hospitality at a Holiday inn before and will choose another brand in the future!

Restful

Nice spot it did cost more than I wanted to pay

It was great and quiet and staff was friendly

The free breakfast was amazing and the staff was very friendly!

It was cool

Property was mediocre for the price per night. Nothing fancy and breakfast was fair. Not worth the asking price though.

It was clean for an older property but it did have a leaking ceiling in the lobby.

Very convenient to the baseball park