Overall Ratings & Reviews Comfort Inn & Suites Suwanee - Sugarloaf

It is really good

Very nice, clean rooms, awesome pool.

Hotel seems little dated. Needs a little upgrade or remodeling. If you room is facing the expressway, you may get annoyed with the noise. However, you get used to it by the time to go to the bed. Also, the manager or staff should quiet down the rowdy guess immediately as soon as it happens. Even after the phone call to the front office, it took at least 20 plus minutes.

Very nice

Hotel was great! Offered breakfast plus had an indoor pool. Fitness center great location. Large parking area. Overall it was excellent definitely will be returning.

GREAT HOTEL ENVIRONMENT FOR OUR TRAVEL BASEBALL FAMILY! FRIENDLY STAFF & CLEAN FACILITY.

GREAT HOTEL FOR OUR TRAVEL BASEBALL FAMILY! FRIENDLY STAFF & CLEAN FACILITY!

GREAT HOTEL FOR OUR TRAVEL BASEBALL FAMILY! FRIENDLY STAFF & CLEAN FACILITY.

It was great hotel. I enjoyed it

Clean

I would be here again

Not the best. Hotel is right next to the interstate so it is noisy all night. Room had a musty smell. Closet doors were broken & would not close, & a dresser drawer kept coming open randomly.

Pool water was cold and a light green.

This hotel is very dirty, there is rust and stains everywhere. The hall carpets were torn the ceiling tiles were stained. The room doors we poorly painted. The pool area was poorly lit. Over all I was very disappointed the pictures we on the site are very misleading. I want me money back honestly.

There were roaches in room. Pool area is very dirty and in disrepair. The elevator stunk like dirty body parts and there was a dirty baby bottle in the ceiling above a light hole. The pool was way over crowded by teenagers and adults and they were being unsafe, loud, and disrespectful of other guests. And pretty sure there are bed bugs in room 410!

One ice machine in the entire facility and it didn’t work, didn’t work last year either. Only one baggage cart and it was damaged, broken wheel. Breakfast was scarce, no fruit except bananas.

Clean

Lovely staff and decent breakfast. The room, however, was not very clean. The pullout sofa sheets were dirty (hair from previous guests visible on them) so we were unable to use it and had to cram five people into two double beds. There were popcorn kernels on the floor from the previous guests. The dresser drawers were stained and the toilet lid was falling off of the seat. Definitely needs some TLC. A decent stay for a one night but definitely would not return.

Staff is very helpful and professional. They work to make you stay a pleasant one.

For the most part the hotel was fine. However, we had an issue with the pipes squealing anytime someone used the water in the bathroom.