Terrible service from the hotel Lots of waiting in order, on concierge as well as on the reception. I didnt like the hotel service at all.

🙂

I will never ever stay in this again in my whole life, they have a bed which is as soon as you lay the fall inside the food is disgusting Thare shower don’t work it’s worse stay never ever going to coem Ba k in this hotel

The only good thing was the location. But the overall experience was bad as the air quality of the room was really bad like the rotten/damp smell. The mattress springs make noise. Got headaches because of the smell. Didn’t even tagged my luggage and that’s why couldn’t deliver to my room. I won’t come again

Staff was very understanding.

The staff is nice depending upon who you get. We stayed on the 2nd floor. Corridors carpets were filthy but rooms were ok. No bottled water. You have to ask for it. Wifi is just terrible. Just doesn’t connect. Bathroom amenities are also limited like no conditioner, no facial tissue, limited towels. Bathroom dated but functional. Looks like somehow a lot of tourists are ferried here. On the plus side breakfast and dinner buffet is good and restaurant is good service. Overall value for money is not so good

Staff were amazing, answering any questions and helping me with suggestions.

The best hotel , best staff , best food

STAFF NOT GOOD AND SWIMMING POOL CLOSED

Property was very good. Restaurant was good, but buffet was rather small and restaurant was very chilly. It was New Year's Eve and so the place was too crowded for my taste. Also the shopping arcade in the hotel was just okay. Had to get a small heater in our room to maintain the temperature. TV didn't have cable or streaming capabilities. WIFI barely worked in the room though it worked in the lobby. WIFI was more of an issue than it should have been for a hotel this size and caliber.

Liked it a lot. Very comfortable stay. Staff was very courteous n helpful. Prompt service. Reasonable too.

Below average experience

We had booked the room for two night but had to check out after one night only. The hotel should be a 3 star and not a 5 star. the rooms very dirty, the taps were leaking with muddy water coming from it. The door lock was not functioning properly. There was no tea bags in the room and they do not provide complimentary water bottle in the room. i would suggest to give a skip to the said hotel

Its a nice property and a great experience I would say that people visiting Jaipur should once visit in this hotel as well. Great service, place and food as well and nice location indeed.

Its an old property, not like a real 5 star. Just rated 5 star but its not.

The hotel sense of arrival has trash all around and is a heavy distractor. The staff training for service is non existent. Telephoned don’t work. Can’t order room service . The night manager was outstanding helped us out. I will not ever stay in this hotel again.

An average hotel. Check in was ok. Massive stain on a pillow covered with the pillow cover. Had to make a couple of call to get it changed. Staffing in the breakfast area was limited. There were more managers than floor staff.

Due to management pressure staff were under pressure and confirmed

Manager Bhavin was very rude … and did not treat us well during the morning buffet session… buffet was excellent

Very nice