For the price we paid we were disappointed with the lack of amenities… even finding coffee this morning was an issue. The room was not set up for the four people booked into it. The walls so thin I could hear the person in the next room snoring. Overall it is not worth the hype!

Supper was excellent, restaurant staff were wonderful, front desk were just okay, rooms are very old.

Pretty place but dated

Definitely need to install new shower heads. Terrible, happy to have hot water this time

Nice clean well organized property! First stay for us and it was very enjoyable! We plan to return for sure.......

Excellent staff. Beautiful surroundings

Was attending a training workshop held onsite. Facility/hotel Staff were very friendly & polite. Location was clean and presented well. Room & bed were clean, comfortable. I would visit again.

I’m sorry to say it wasn’t 100% clean there was an expired brochure in one of the drawers and a large pill on the floor other than that I would most definitely book again !!!

The character of the resort is beautiful. The staff were great. The breakfast buffet was AMAZING as were the views

Le personnel était chaleureux, cependant, la chambre a besoin d’être modernisé et il n’avait pas d’eau chaude pour prendre une douche.

Clean and comfy room, complete with a sitting area with a wonderful view of the bay. Excellent restaurant. Was quiet this time of year, had games room/grand salon pretty much to ourselves! Enjoyed the turn of the century decor and the beautiful grounds. Will be back!

the staff are extremely friendly and helpful.

Beautiful setting. Great buffet. professional staff.

All negative reviews you can find about rooms and the state of property are overall accurate. Stuff members at the reception desk are nice and helpful to the best of their abilities. The main reason why I give 1 star is that I couldn’t sleep due to cleaning person performing his duty from 03:30 to 06:00. I was woken up in the middle of the night by a loud sound of what appeared to be a commercial vacuum cleaner. Once it was done the cleaning person was going back to forth to a utility room to dump dirty water and refill his bucket with clean water. The bucket is also a commercial one with wheels that was making a lot of noise when dragged across ceramic tiles floor. It was a waste of a night that made the following day much harder.

The property was beautifully decorated for the holiday season, Service was friendly. Hotel was pet friendly

We had a wonderful stay at the pines for my wife's birthday. The staff were courteous, and super helpful. They went above and beyond to make the evening special, including chocolates and a birthday card waiting for us in our suite. Churchill's restaurant was amazing, and there also the team went above and beyond. This was not our first time staying here, and it definitely won't be our last. Highly recommend!

Rooms are quite dated and not very well laid out. TV is in an awkward place. Plumbing didn’t work quite right. Finishing are very date. Beds are very comfortable and the. Breakfast was awesome. Chose this spot as I got a deal through Expedia with my points but likely wouldn’t choose it as an option at full price.

Our entire experience was outstanding again. The check in was prompt and our cottage was just amazing.... a real fire is rare now and it made for a wonderful room service dinner by the fire. We will definitely be promoting the Pines!

The staff was extremely friendly and accommodating. Great room with a beautiful view and buffet style breakfast in the morning was full, fresh, and with many options.

Great staff!