Overall Ratings & Reviews Le Bailli de Suffren

The worst services even

All very convenient and great staff

amazing service! Beautiful Hotel! An amazing food!

Everything is great

Location, beach

A

Incredible ocean views, pool, and beach!

Superb location, such friendly staff and a great restaurant. We will be back.

We were looking forward to visit this property but our expectations felt short. Our stay was very disappointing, totally not worth the price. Note that the day prior, we stayed at Hotel La Calanque which was better located and almost half the price. View was breathtaking, staff was way nicer and food was very good. Therefore, paying more than double for this hotel is simply unacceptable. Key items: -Service is terrible, definitively not up to the expectations for this kind of hotel. Staff at the Loup de Mer was extremely rude. For a 2 night stay, I’ve seen multiple customers angry at the staff because of multiple reasons, including very poor service. -Food at Le Loup de Mer was terrible, especially given the price. We ate there 2 nights because we were tired and didn’t feel like leaving the hotel, and we definitively regretted it. Food at the Loup de Mer is the worst we had in France during our 2 weeks stay! -Other disappointing items: view from the room was not like the pictures (we paid to have a sea view but there was a big tree hiding the sea) and hair dryer was bad. -When we left, we told the receptionist we were quite disappointed by our stay. She called a manager, who was super rude. He didn’t even offered an apology (which would have been the least). They offered to take out 39 euros out of a +$1,500 euros stay for 2 nights. It was a total joke and shows that this hotel doesn’t care about customers experience. -Pool amenities are nice, but not worth it.

Stunning setting, beautiful rooms, great service and excellent breakfast. Other than breakfast, we felt that the food level in the restaurants of the hotel was not up to par to the rest of the experience but other than that it was a great stay.

Hotel is overall great as always. Pool, food, wine, restaurant staff and rooms are good. Even if it was a bit windy I really enjoyed it. Covid masks are creating a very special athmosphere. Music on the terrace was excellent. I would have expected a bit more flexibility from front desk staff when changing rooms between two different reservations. Very hard on deadline leaving my first room early, and just as hard on checking in late into the new room. This was a bit dissapointing.

We stayed in a room that was poolside with a sea view and couldn’t have asked for a better room.

Great hotel on the beach, good rooms with great views on higher floors, 3 restaurants, external maintenance not very good

My stay was very enjoyable. The hotel was very relaxing and the staff provided great service.

Lovely hotel and setting hotel was nice and clean. Plenty of helpful staff the breakfast was great nice food on the beach. Good menu on the evening overall very good nothing to much trouble.

Since 'renovation' the rooms are laid out illogically with beds in the middle, so there is much less space. They also no longer have coffee machines in the room. Just instant nescafe so not the four star standard. Most amazing: they have removed the baths so in this supposedly four star hotel, the 'bathrooms' have no baths. Saved by the incredible location, hard working staff and good food. But a hotel that appears to have made a conscious step backwards.

We really enjoyed this hotel! The main drawback is that for what you are paying you would expect the “private beach” to be a little more, well, private! The restaurant in the hotel was superb!

Amazing hotel and location. A real treat

The hotel has an amazing view and the room overlooks the Mediterranean Sea, to wake up with this sight is priceless! Service needs improvement. Breakfast and restaurant is delightful! Must definitely have dinner at the restaurant!

Excellent in every respect!