Great

I was beautiful the stuff very friendly and helpful no problems.

Is close to the el centro

Everything is great for the family Overall great !!!

Very dated property. It looks like it hasnt been renovated since the late 1980's. I arrived early for check-in and the person at the front desk was unable to help me, so they went to find someone else. When that person arrived, rather than check to see if my room was ready so that I could take all my luggage to my room, she just automatically said that check-in was at 3pm and to come back then. The shower didnt drain properly, leaving a small flood of water on the bathroom floor. The restaurant has only a 3.5 star review on Google. I was able to find good food elsewhere though. The location of the hotel is good. The service and facilities were not.

The location is amazing! The staff were so nice. The balcony was a great touch. We were treated nicely and enjoyed our stay!

Bastion on the plaza, center of the city: cathedral, museums, old city center...had corner room so felt a part of it all.

Great staff. They were very helpful and attentive to our comments.

Las camas son incómodas y están deformadas amanecí con dolor de espalda por la deformación del colchón. Es un hotel con perfecta ubicación pero si necesita una actualización porque es viejo.

The restaurant on the property was not the best class.Free breakfast was free for a reason, it was not good. Order food in the evening and the meat was raw and not fresh. Brought it to their attention and was not given an apology or anything. I would not recommend this hotel

The hotel was clean and st

.

Excellent overall loved it would definitely come and stay again

Room smell so bad

I've stayed here 4 times now and each stay excellent! It's on the main plaza, has its own historic views and an excellent staff

I loved everything about this hotel

nice hotel - great staff - great location

Good option for business and family

Staff not professional

It has a great view to downtown. My new favorite place to stay during Christmas with all the lights!