Agilizar un poco el servicio de el bar, estaría increíble, fuera de ello todo excelente.

First time staying here and I will be coming back the following year for vacation again. Everyone was helpful from the front door to my room and I was very happy with that. We only stayed one night but that was enough to leave a great impression. Thank you and I will be back

Be careful when you booked the hotel over the weekends because they change the rate.big time. I would like to get full refund in my stay because I had paid extra nigh and only used one night of my reservation.

MonteTaxco Hotel is very very beautiful. It sits on top of a beautiful mountain that overlooks the city of Taxco. It has amazing amenities and the staff is very nice and welcoming. The only bad thing is that because of its location, it is far away from anything NOT related to the hotel. In other words, if you want to get to a convenience store or bakery or restaurant that’s different from the hotel, you have to take a taxi down to the town or the teleferico.

Great

El hotel es lindo un clásico. Tal como lo recordamos todos muy bien desayuno buffet's excelente el único inconveniente es que los de front desk son un poco groseros y si viajas desde el extranjero mejor cambiar tu moneda en otro lugar ellos lo pagan muy muy bajo

Very slow service and the food was cold we order the order was wrong we didn’t eat at the hotel after that at all. It was our first impression a very different hotel and the weekend when was full there in the week not the same.

Room was very clean, staff slightly above average, breakfast is not included, coffee is very bad. May need an AWD if it rains as access road gets very slippery. Restaurant should keep better quality meals to keep guests at the hotel.

The hotel is the most relaxing way to enjoy Taxco. The town is so dense because of the mountainside location, that you need a place to retreat from the noise, traffic and density of the folks working thier way up and down the cobblestone streets (with no sidewalks). The hotel provides a welcome respite. The Saturday night fiesta was similar to cruise ship entertainment, smart, sassy and fun. We enjoyed it all. Gracias. What I would suggest to management for weekend entertainment: The circular palapa club that overlooks the pool has a spectacular night view of the city. HIRE THE TRIO that played during the Sunday brunch: Los Betos. They were older, traditional and played all the songs from the 40s and 50's that all mexicanos love. Unfortunately, that night, the hotel had a singer guitarist, who was not on par with the other entertainment. Easy fix, and older folks will have a nice place to hang out with romantic tunes on stage. IMHO.

Hotel and amenities are amazing. Especially if you come with family and want kids to be able to run around freely. Big pool with lots of chairs and a million dollar view. Same view for restaurant. Unfortunately our stay was off to a bad start when we showed up and they didn’t have a room ready at check-in time. Reservation was made 2 weeks prior. Restaurant food is great, service is poor with the exception of Alejandro, he was a jewel. Same for pool area, you will have to find your waiters.

Aunque es un hotel que tiene muchos años, sigue siendo muy bueno en cuanto a instalaciones, atención, precios, comida, etc.

Buen hotel, el personal muy amable, en general todo bien, solo me permito darles una sugerencia, la pulsera para identificar como huespedes muy estorbosa, mejorar los baños y la subida al hotel esta muy complicada

Teléfono no sirvió habitación 227

Pros:Nice Panoramic View, clean room, good food Cons: Far away from downtown

En recepcion no son amables

Bar near pool area was close. Overall great and wonderfull stay. You always need taxi to visit the city/ downtown. Awesome views with cable car / teleferico.

The views were amazing and the place was wonderful. There wasn't enough direction about what was available at the resort, and most of what was available was closed so it was a bit alienating. Lift should be included in hotel, and is advertised to be.

Everything was nice, breakfast was okay

It was clean but the Television wasn’t a clear picture!

Yes to all