We booked thru Expedia and NO where on there did it say no waterpark access and when we checked in I asked about the wristbands and they said since we booked thru Expedia the park wasn't included. We then contacted expedia and they said it was under a link which I went back and looked and there was no such wording. This was part of a miscommunication.

Everything was great!! Comfy clean beds. Bunk beds were great addition. The outdoor pools are kids pools which were great for my small kids. I bought off Expedia so the water park was not included but we figured that when booking. The waterpark looks great and can’t wait to come back and experience it!

loved it was everything i expected!

The waterpark/hotel was previously castlerock. Castlerock had some issues within that I left a bad review for. The new management seems to be doing well needed changes. The arcade was much bigger and had changes on the way. The Waterpark, even though the lazy river was down, was just the right size and clean as could be. The front desk staff was amazing. Will probably be returning back as the new changes are underway.

We enjoyed our stay and would definitely stay here again. The breakfast buffet is good, lots of options. Staff is very friendly. Rooms are nice and clean. My ONLY complaint is that our bed was not very comfy, but, thats becsue its a pretty firm mattress and thats just not to my own liking.

The recervation done through hotels.com doesnt come with the water park pass. Which I feel it should be said before reserving

Reception was friendly. Our rooms were also nice & clean. My kids absolutely loved the bunk beds and this will be our hotel when we come to Branson!

Nice place to stay! Convenient location! Friendly staff, clean rooms, good breakfast. The separate room for the kids with bunkbeds and tv are the best!! The indoor and outdoor pools were great for the kids and adults! Enjoyed the water slides! Also numerous lifeguards on duty! Also, there is an ice cream place 'Sweet Suzies' and Pizza Hut right across the street!

Nice staff and quiet

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The staff was very nice , it’s definitely a little dated but you can tell they are working on all that. Was super disappointed that the pool wasn’t ready like it said online. But we enjoyed our stay. But for the price it really wasn’t a bad stay al all

Staff was very nice and helpful. Waterpark was not open yet (expedia failed to disclose this). Front staff offered solutions to this. Room was comfortable and having the bunk bed in its own little area was great!

Very nice front office. Awesome location and spacious rooms

The TV didn't work the 1st day and a half. I used all my hotspot to use the TV then after being told someone would be in to fix it 4 different times we finally had TV. Two of the times no one came. The bathroom wasn't clean when we arrived but they came up fast to clean it. Other then these things it was average. Beds were comfortable and clean. They had trouble keeping up with breakfast. The food was normal hotel food.

We have stayed here 3 times in the last four months. The staff is always the friendliest and most helpful. We will be back soon.

Only cleaned the room 1 time in 6 days, mold in the refrigerator that didn’t work, water park is closed. Staff was super nice.

All it's fine

Clean, easy/fast check in and delicious hot breakfast

This was great place to stay. The rooms were exceptionally nice, the manager and staff were incredible. This place will be our preferred stay on our next trip to Branson

The bunk beds along with the dbl beds was a great addition for family with kids that are smaller.