Overall Ratings & Reviews Holiday Inn Express DEFOREST (MADISON AREA) by IHG, an IHG Hotel

The staff was very friendly. The room was clean. Breakfast had a good variety.

Good

Ok hotel for quick overnight stay breakfast was good

Hotel staff were very friendly. Housekeeping was very good. Peter, who handled the morning breakfast was very nice and did a great job each morning.

We got here at noon, way to early but the person at the desk did get us in our room when we returned from lunch. We really appreciated her efforts.

Ideal location from Sun Prairie! The staff was very attentive

Great location

The hotel was clean and the staff nice. Free breakfast was offered. I

Staff was very friendly and helpful. We had requested extra pullows and they were waiting in our room at check in. Breakfast staff was extra helpful. Bathroom showed signs of wear;showerhead full of buildup and sprinkler rusty. TV had adhesive residue on the front. Bed and pullows were comfortable. Free breakfast selection good. We felt safe. Located by fast food, gas, and a cheese store.

The staff was very nice. The room was clean

I enjoyed my stay. Nice staff and clean room. My only issue was that the ceiling/walls a little too thin. I could hear people in hallway and upstairs too clearly.

Stayed for one night for a sport thing. Hotel was clean, nice staff, breakfast was good.

This was close to the event we booked. There was also many fast food restaurants near by.

The hotel was fine. Our room was very clean. We were allowed to check in early which was very helpful. The only snag we had was that we were put into a room that was not supposed to be ours. Later in the day, another family had keys to our room and tried to come in. So they assigned the same room to two different families. They seemed to have assigned us one room but accidentally printed up paper work and keys for another that was supposed to be for a different family.

Clean comfortable room. Good breakfast.

We were traveling through, arrived late. Noah, in reception was very kind and pleasant. He thanked us for stopping and staying, and was available for any assistance we may require.

Our stay was ok. They are renovating next year and it needs it. Unfortunately, we don't think we will be back, they will be starting to charge extra to use the pool. It looked like that was for paying guests too. Sound proofing is not very good, heard the people above us. Their breakfast is the best part but not enough to go back.

The ladies at front desk were very helpful

A little out dating but sounds like theyre renovating soon. No complaints for a one night quick biz trip.

Very good breakfast for a hotel chain! Pet friendly and nice grassy surroundings to walk a dog in.