Overall a nice stay in a lovely room with air conditioning and a beautiful view. Despite the large book of information provided on the desk, however, a proper explanation of how to function the room was lacking. There were switches for lights, curtains, and AC, but poorly labeled and difficult to understand what controlled what. Additionally, food options at both the hotel and in the area were lacking. We tried to call for room service one night and were told that it was too busy and to come downstairs to order. We proceeded downstairs where it was unclear where to go as no one was at reception. Eventually we decided to just sit in the bar area and order food where we were told the kitchen was closing in 20 minutes, despite having called down an hour and a half prior. They did provide transportation to the train station when we checked out, which was appreciated. This hotel seems best suited for those who eat and go to bed early. Overall it was nice, but will probably stay in a livelier area next time.

We so enjoyed our stay at Hotel Eden! There were countless “surprise and delight” moments from staff encounters, services we didn’t expect and the grounds that offered an enchanting setting for our vacation. 10/10 would highly recommend!

Beautiful Facility. Can only recommend it. Food is awesome.

Wonderful property! Great views of lake Thun. Helpful, friendly and bilingual staff (I speak English). Superior double room was fantastic! Large, clean, modern, great balcony with great view. Spa was ridiculously nice and included (save massages)! Underground parking included too if you are touring, which we were. Probably my favorite stay ever, anywhere to be honest and my teen and young adult children felt the same which is not always easy. Worth the price and short walking distance to boat station too if you are headed to St. Beatus or cruising.

Amazing views and great staff

Lovely hotel, nicely located, luxurious and friendly staff. Most importantly, air conditioned rooms. The breakfast was good but unfortunately they had delicious selective options available that we didn’t know about until our last morning out of four we spent there. Aside from the breakfast buffet there was a piece of paper put on the table that we thought it was part of the table decoration. When we picked the paper on the last morning and flipped it open it had different breakfast offerings (fried eggs, omelets, etcs) that you could order from the kitchen. It was really delicious upon order. We wished they had mentioned this during their welcome every morning when they asked for our room number. I think I’m still coming back to this hotel.

One of the best hotels we have stayed at. Perfect location with views of the mountains and lake. Friendly efficient staff. Excellent breakfast in beautiful dining room. Outdoor dining terrace.Full amenities including pool, spa etc.easy walk down to the lake and hourly bus uphill from the lake will also take you to Spiez railway station, convenient for connections to all parts of Switzerland. Would definitely stay there again.

Beautiful stay at Eden. We were picked up from the train station and checked in quickly. The room was phenomenal with a view over the lake to the Alps. We could have sat on the balcony all day just watching the goats walk around. The breakfast buffet hot food was a bit cold, but you could order fresh eggs a la carte which was perfect. A good selection of food and good coffee. We had a dinner at the restaurant and the food and service were impeccable. We also had a massage with Jasone, one of the best ever, she was very experienced. The town of Spiez was great to walk around, a perfect stay, thanks to all the staff for making it so lovely.

The staff was friendly and welcoming. There space was beautiful

Excellent place to stay! Amazing staff (esp. Fran) Great service! Fantastic location!!

I love the beautiful mountain scenery from the room. The buffet breakfast is also impressive.

깨끗하고 침구도 좋았고 친절한스태프. 풍경좋고 퀄리티있는 아침식사. 다음에 또 오고 싶어요.

We stayed here while on our honeymoon and this was our favorite hotel by far! The room was comfortable and well kept. The breakfast was delicious and service was OUTSTANDING. The view from the breakfast area didn’t hurt either. Parking was a breeze and convenient, which is hard to come by around this area! The spa was perfect for a night cap. We loved our stay here!

We stayed for two nights at Eden. Very nice and clean hotel. Staff are very friendly. Breakfast are amazing, the best one we had for our 2 weeks trip at Switzerland. Spiez is beautiful, we love this hotel and Spiez.

It was a wonderful stay. The hotel is in a great location, easy walk from the train station. There is fantastic restaurant at the hotel, and a very relaxing spa. 10/10 would stay again

Beautiful property

Excellent facility and very friendly and helpful safe. Would recommend to anyone looking for a place to stay in Spiez! Look forward to coming back again!

This hotel gives you a bus pass to use while staying there. Close to the train station and the bus will take you there! Excellent on site restaurant with a great and friendly staff!! There is a free parking garage if you have a rental car. A delicious free breakfast is included.

Honestly this is the best hotel we have stayed in Europe by far! The view is stunning, room is spacious, clean & comfy. They have the most delicious breakfast buffet with very nice and professional staff. Also need to mention the male front desk staff who did check-out process for us was super friendly and even gave us some water and a jam. Small things make hospitality memorable ;)

We had a great stay in a pretty little town. Had a balcony view of the lake and it did not disappoint. Resturant was incredible and the breakfast provided gave you many choices. Also the waiter named Paul was phenomenal and very kind, made our dinner even more enjoyable, thank you Paul for the experience!