Traveler Reviews Four Points by Sheraton Victoria Gateway
Number of reviews per page
20
20
40
40
Top reviews
Adam
Friends and Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice place, clean and tidy. Easy, would stay again. It’s in a little industrial bit, far enough out but parking easy. So would need car, but nothing wow, but a nice easy place to get some rest. Balcony was a nice size,nothing to look at, but good.
Vicky
Business
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It has a great restaurant onsite that also provides a great free hot buffet breakfast. It is close to others nearby as well as shops. Easy to get to the highway and very clean. Bed were comfortable and pillows were great. Found the lobby and elevator too scented, which was a little overpowering, but other than that, everything was perfect. Thank you for great service and a great sleep.
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Stephen
Business
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was good, bathroom good, bed great and comfy. Would have liked a better desk area to be able to work on my computer,
Shelly
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very friendly and beautiful room.
James
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was fantastic with a great view clean and friendly staff
Elizabeth
Leisure with Children
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rom was clean and comfortable. The front desk check in staff were lovely to deal with. After having two dinners in the attached dining room I would opt to go elsewhere. The service was okay and the food was only mediocre.
len
Leisure Family
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
View is too much building and construction
Teresa
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our suite had an adjoining room door. Two nights of our stay, the people were very noisy and inconsiderate. One morning seemed like they were having a FaceTime call at 5 am! The next morning we’re were awakened at 6 am by crying kids. Our suggestion is to make the rooms more soundproof.
Eric
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean modern building. Well trained staff
Lisa
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Large room with small kitchen and full size fridge. Very comfortable. Great location
Rock
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Rooms were great. Just a note there was 3 staying in a suite, so should have cutlery and cups for 3 not standard 2.
Was excellent place to stay.
Sarah
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is quite far from downtown, but I knew this when I booked.
Restaurant outside patio was great. Wonderful service and the food was good too!
The beds were very comfortable and those pillows. Lovely.
Costco right next door was pretty cool too!
Susan
Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room, staff was very friendly.
A balcony would have been lovely, but I do not think any of the rooms had a balcony.
Sofa bed in the sitting area could use replacing. Did not use for sleeping, but not very comfortable.
Jacuzzi tub in main area a bit odd. A nice table and chairs in the space would have been more appreciated.
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Carl
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was great in looking out for our comfort. The beds were very comfortable and the room was kept very thoroughly clean throughout out stay. Top notch service!
The hotel was. nearly 30 minutes from Victoria and far for most attractions, the visit to the Hatley Castle, the grounds and the university was an all day delight and within 15 minutes or so.
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NARIMAN
Leisure with Children
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Every thing was good
William
Business Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Taylor did a great job accommodating us. Property was clean and staff was great
Jane
Leisure
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Front staff not great
Alison
Leisure with Partner
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall upkeep of property was nice, the decor was modern and the facilities were nice and clean. Only downside was there was an overwhelming scent throughout the building of airfreshner that smelled like AXE body spray. Other downside was that we had to call them to reverse the double payment. They took the deposit and then charged us for the room even though it was fully pre-paid on expedia.
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Christopher
Leisure
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff here Ss amazing. They went above and beyond while remaining professional and dilligent
Thomas
Business
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room, great staff, good hotel overall. I'm a detail oriented person and did notice it probably is an older hotel but they did a good job with the facelift.
Only Con I had was that the door to the hallway wasn't very insulated. Luckily, it wasn't a busy night, but at roughly 7pm there were a couple guys (most likely drunk) that were talking and swearing with loud voices and it sounded like I didn't have a door...