The room was quite dirty. The maid didn’t change my bedsheet even if has some food stain from the day before.

The hotel is very good, good service, beautiful, shady. But a lot of mosquitoes

Very nice but lot of mosquito hihi

Very good value. Good service. Salt water pool is warm water.

First time Impressed since entering in. Security guards are very welcome. Check in, the receptionist is very good. Disadvantages of mosquitoes a lot So I opened the booking information to see. The staff of the restaurant made the face unsatisfied. Should have a good customer information check before When I saw that food was included, I didn't believe it. The staff in the restaurant made a sullen expression. Don't want to service Is to pay money Not wrong, so we understand Food is not delicious. Employees should improve strongly.

Reservations in detail state that there is breakfast. But the staff said that there is no In which case, the Loei Commission has informed them that the inspection But quiet, not contacted. Finally, the CL must send evidence from the screen. In truth, this kind of problem the hotel should coordinate over In order not to make the people feel bad and have to explain and come to ask for basis

Bad manager. High cost for stay but low cost service mind

Poor manager service. Don’t have any service mind. Many insects walk around in my deluxe room. The manager send us to stay in Standard room. (Downgrade) after that in 2nd night, she gives us stay in Suite room but when check out she asked us to pay 1st night at Deluxe room price (but I stayed in Standard). That manager insult me and my guests that we reserves many rooms. 5 stars hotel with insects; 5 star hotel with bad service mind.

There are many cockroaches. Hotel solutions are terrible.

The hotel is a Thai luxury, clean, quiet, suitable for relaxation.

Employees should think some words should be said well. We went to check in at 13:45. The real Czech time is 14:00, which we know is good, but say not to say it better.