Clean room and staff.

Our aortment was exceptionally clean, towels change every 2 days even though we was only staying for 4 nights cleaner still offered to clean our room, reception staff are always pleasant welcoming and helpful. Pool area well maintained overall great experience

The position of our room made our stay very stressful and unable to relax. The front door kitchen and bathroom windows were basically in the pub sitting area if you opened them you could pat customers on the head.the noise from the pubs started from 8am and continued until midnight if you thought you could escape it by going on the balcony think again we were directly above more bars and food outlets so more noise and food smells all day and night.

Lovely clean place, everything you need in close proximity

Clean apartment good facilities

The room was spotless, bed was comfortable, great location at the square. Rachel was very friendly when we checked in, chatty and knowledgeable.

Staff very pleasant and clean rooms and aroind apartments

Checking in could have been better ! And request for near pool and lower floor totally ignored as we ended up on the 3rd floor with no lift . Heated pool and jacuzzi cold .... Rules around the complex were just ignored especially at the small pool and nobody did anything to correct this ...ie towels on sunbeds for hours with nobody appearing Noise after midnight ! On the plus side staff lovely ...apartment and balcony lovely .

All clean and functional.

Lots of help . Just dial9

Very nice and comfortable

Reception staff were welcoming and helpful. The room was clean and bright. We had a great balcony

Clean rooms, great staff, perfect location

Spotless room, we stayed in a 3 bedroom apartment, loads of space for everyone

Second time visiting Sunset Bay and still love it! Rooms are extremely clean, bit more on the basic side, and spacious. Location is ideal to visit all areas in Costa Adeje.

Brilliant staff, couldn’t do enough to make our stay memorable.

Cleaning could have been a lot better. There was a smell & couple of cockroaches in our apartment. They came and sprayed what smelt like air freshener? We bought a plug in and some peppermint essential oil to deter creoles and smell. We did report it & mentioned a couple of times.

We have stayed here before and had a great visit. Sadly this time was poor. We were in block D…. Dingy and in need of total renovation…the bathroom sink was so near the toilet you had to sit sideways..bathroom big though just an awful design. We did ask to move as we were there for ten days…we requested this on day 4/5. We were told very unlikely. The resort appears to struggle to get cleaning staff..we were “put” on a 3 day rota so our room would only be cleaned 3 out of the 10 days…in fact we only had 2 cleans and they were poor. Having spoken to a “member” who incidentally had their room cleaned more frequently also said they would not come back. The block both sides backs onto bars playing music most of the time with intermittent bingo…one night it was so loud we literally couldn’t eat out there. We came back because we had a great stay last time. That said there was always hot water, the bed was comfy and the kitchen well equipped.

Staff great good location

Lots of local shops and bars and only a short walk to the beach