Overall Ratings & Reviews The Chava Resort

This property was clean for the most part. I would go back if I needed to. There was a weird smell in one of the bathrooms and the beds are really hard. Not comfortable at all. However the service was great. Staff was very welcoming and helpful. The little food they did have on the menu was really good. Would have preferred more options but all in all a good property for families. The area is okay. On the slower side and lots of food nearby, walking distance. That was great

The hotel is very pleasant. Everyone was very welcoming and we loved the pool area the most. Its 5 min walk to Surin Beach; very nice sandy beach. Prices are a little over the roof but thats the only negative thing I would say. Overall I would come back definitely!

Service was excellent

Our first family trip away and it exceeded our expectations. The beach was literally across the street and beautiful. The hotel itself was so nice and peaceful - don’t expect a big resort with kids facilities. We loved that it was cosy and intimate and quiet. The restaurant had delicious food but breakfast could’ve had a bit more variety.

A small slice of safety/paradise in a designer boutique hotel close to beautiful Surin Beach. At check in the staff invite you to relax on comfortable chairs in a garden setting sipping cool fresh juice while they take care of everything at the front desk for you (bringing the usual paperwork to you as necessary). The hotel is built around a beautifully landscaped courtyard with large clean swimming pool and an excellent and versatile bar/cafe. There are numerous poolside lounges and a few cabanas for lounging all day sipping cocktails if that suits you. The usual tours to other parts of Phuket can be arranged at the hotel. Surin Beach is a very long white powder sand beach a leisurely five minute walk away across one street and down a path through a grassy area. The hotel provides complimentary beach towels, mats and umbrellas. The beach is fringed with a groves of trees providing day-round shade if desired. Local vendors are present but not intrusive, providing mini-cafes, massages, scooter rentals, etc. Vendors pack everything up at sunset. Perfect hotel and beach for young families and retired couples looking to relax and enjoy nature. Definitely not for the singles party crowd. Overall a most relaxing and enjoyable experience.

Great food, everyone lovely, great rooms, close to beach but feels like an oasis. Rooms huge.

Great breakfasts! Very friendly staff

Had a relaxed stay recently that was made awesome by extremely helpful staff - they managed to get us last minute tickets to Phuket Fantasea and stunning seats. Always helpful and full of useful local advice, would stay there again. Thank you Chava

Great apartment style hotel! Apartment was huge and amazing! Pool great!

My husband and I stayed at the Chava with two 15 year old girls. We stayed in the two bedroom penthouse which was very spacious and comfortable. My husband and I absolutely loved the Chava and Surin beach because it is small, relaxed and beautiful. It was probably a little quiet for the girls as we travelled in October which is low season but perfect for us 😊 We were pleasantly surprised with the cost of food and drink at the resort.. It was not excessive at all. Definitely the best coffee, just like home. We found the hamburgers were not as good as the reviews, lacking salt/flavour, but that is being picky and quite easy to fix with a sprinkle of salt. Great staff, attentive without being obtrusive .... Highly recommend both the resort and the location.

stayed 3 nights with 2 children (ages 8 and 5) great location, next to the beach, next to lots of handy shops. apartment size if great, with ability to cook and do washing yourself if you want to.

Outstanding property with great rooms and pool area. Attentive staff. Away from the crowds.

Great hotel, amazing service, great food/drink. Great recommendations.....booked all our tables, and gave us a late check-out, could not have asked for anything more! Oh, and it was my birthday and there was a cake in the fridge on arrival, lovely!

Wonderful property right across the street from the beach. The rooms are large and in good condition.

Had four fantastic nights at The Chava and had a lovely time. We got one of the two bedroom suites with a plunge pool and loved it. Plenty of room for our family with great facilities. Great location - just a short walk through a well lit park to the beach and the main restaurant strip on the beach road. Surin Beach is a very chilled out location and The Chava is a quiet, peaceful place to relax and enjoy the great weather and hospitality. We'll be back!

Facilities: Modern, Distinctive; Value: Acceptable price; Service: Professional, Courteous; Cleanliness: Spotless, Immaculate; A private residence , NOT A RESORT , 5 minutes walk to the beautiful beach

Spent 4 nights there and did not want to leave. Friendly, helpful staff who went out of their way to make our stay enjoyable. A tranquil haven to return to after a day of action on Surin Beach. Hope to return next year.

Unfortunately we were mislead about this place. How it can be called a resort is beyond us. It has minimal facilities and is very difficult to navigate with an infant in a stroller. Upon arrival we were told that "there was an arrangement with the hotel next door for access to the kids club so 'noisy kids' would not be heard at the Chava" Hardly family friendly or welcoming. The hotel is located away from the beach which is not accessible for a stroller. SInce we only arrived late afternoon we had to stay for one night out of a planned 4 and spent half of the next day seeking alternative accommodation. Not a relaxing way to start a break in beautiful Phuket.

Facilities: Modern; Great massages. Restaurant serves excellent western and Thai food.

Would have been nice to have a restaurant in the resort, but cafe was great anyway.