Room was cleaned daily, the gym and pool were very nicely kept. Location was perfect, just a 5 min walk to a nice mall and restaurants.
Ubeldi
Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Sus jardines, su limpieza, su precio
Osvaldo
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent service 10/10
Roberto
Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great stay!
Alberta
with Partner
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I have been a frequent guest for the last 5 yrs monthly or even twice a month. But today was the last draw on the hotel restaurant morning Buffet every day is the same items which is served cold pans are not kept warm. Being that I am diabetic I needed breakfast nothing seemed appetizing so I requested an omelette(one egg) with spinach & cheese two slices of toast and Coffee well I was charged for the whole Buffet $$$
Never eat there awful service no communication from staff
There is a Casino near by half the price delicious and hot warm food
Love the hotel hate the morning staff of restaurant lunch and dinner better staff
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Alberta
with Partner
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We have no complaints always a perfect stay
Mara
Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
El personal al registrarse muy poco amable, deverian dar 2 tarjetas por cuarto.
Gerardo
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great stay for the world cup
John
Friends and family Family
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
nice suites on the outskirts of Guadalajara. Good size room small shower.
Jason
Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This hotel is an excellent place to stay. It's quiet with large rooms and a secluded pool. The staff are very friendly and helpful. There are tons of restaurants and shopping close by with La Perla shopping mall. Great value as well.
Deborah
with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Checked in and was told here was no hot breakfast as advertised on Expedia, as the maid quit two weeks ago. The beds and bedding were outstanding the rest was more like a monthly boarding house with a communal kitchen, where left over breads were offered. The promised pancakes never materialized, the Togo coffee cups had no lids or sugar. I think they should not offer hotel rooms as service and amenities fall far short but focus only on monthly room rentals.
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JOSE
with Children
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel for families. The tempered pool stays open from 10 AM to 8 PM daily, it is clean and well maintained. Location near La Perla Pool is very convenient. Tokki Creperie -across the street- opens at 10 AM, it is great for salty and sweet crepes and waffles, and also has coffee creations.
Miguel
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All good
Alberta
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great people great place
Patricia
Friends and family Family
6,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Clean room está ok
Staff. Poco amable
Breakfast. Very good
Parking. Safe
Patricia
Friends and family Family
6,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
El cuarto estaba un poquito sucio debajo de los bancos
Las sábanas estaban muy manchadas te limitan con las toallas y colchas
el staff por las noches es muy poco amable
En el cuarto había muchos mosquitos
La último noche había dos cucarachas
El Breakfast
Todo su equipo de la mañana muy amables muy atentos
El parking
Muy bien muy seguro
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Jocelyn
with Children
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The property was super clean and the staff was very friendly. We had dinner at the restaurant during our stay the food and service was great.
Jennifer
with Friends
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This is the only hotel I use in Guadalajara, I've stayed here easily 15 times. It's always perfection - location, staff, amenities, perfect. Great pool, lovely garden/lounging area, even a decent gym. Lots of parking, very secure, bilingual staff, cute little restaurant on site, cannot recommend enough.
Estela
with Partner
4,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The place was clean. Sofa bed not very comfortable and they did not provide extra sheets.
Germán
with Partner
8,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Es un muy buen lugar y buen precio pero aveces se escucha mucho ruido